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New Staff Guide to Digital Resources

Welcome to the University of Utah! This list is meant to provide you with a quick glance at some of the many digital resources you may need as a staff member at the U, and to direct you to answers for any questions you may have. Of course it is by no means an exhaustive list, so if you have suggestions for something you think staff should know about, email webmaster@it.utah.edu

We also provide guides for new studentsnew faculty, and IT staff.

Please consult with your local IT staff who may provide other helpful resources specific to your organization.
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In addition, please note that as of December 28, 2016, all University employees are required to enroll in Duo two-factor authentication. For more information, please visit the website it.utah.edu/2fa


Email, communications, IT help and more

Campus Information Services (CIS)

Many University services require you to log in using your University Network ID (uNID) — which you received on your first day — and Campus Information Services (CIS) password. The first time you log in to cis.utah.edu, you will use the default date-of-birth password in the MMDDYY format. You will be prompted to answer security questions and set a permanent password.

The Campus Information Services site contains a variety of employee self-service apps that allow you to view or change your information, including payroll and taxes, benefits, personal info, cell phone reimbursements, and more.

UMail 

All staff members have access to a UMail university email account. This is one of the primary ways the University will contact staff and share important information or alerts. Log in to UMail at www.umail.utah.edu. You can also set up UMail with a mobile or desktop email client. It's recommended that new users create an email alias that follows a firstname.lastname@utah.edu format.

Payroll and timecards 

Payroll reporting for University employees is managed through KRONOS. To view or approve your timecard, select KRONOS HTML and log in with your uNID and CIS password. The way your timecard is displayed will vary depending on if you are hourly or salaried. Contact the Payroll department at 801-581-7873 if you have any questions.

Report a phishing attempt

Phishing is the attempt to acquire private or secure information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication. The communications often purport to be from popular social web sites, auction sites, banks, online payment processors or IT administrators. Learn more about phishing and how to report suspicious emails.

Network acceptable use and information security policies

By using any part of the University of Utah network you are agreeing to follow the rules set forth by the Chief Information Security Officer. Please read an overview of the network acceptable use policy, and review the information resources policy and information security policy.

Connecting to the University network

Wired connections are available in most office areas. Campus also has three wireless networks: UConnect, UGuest, and Eduroam. UConnect is a secure connection requiring a valid uNID and CIS login. Most users can visit onboard.utah.edu to connect a device. UGuest is an unsecured, open-access network with somewhat limited bandwidth. Eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions.

Note: If you choose to share your network connection over a router or hotspot, you are responsible for all activity that takes place from all connected users.

VPN

Virtual Private Network (VPN) access is available. Get more information about using VPN with the campus network here. For instructions to connect to the VPN with an iPad, click here.

 

Connecting a media device to the network

Follow the instructions found here to connect media devices such as iPod touch to the network.

 

Sign up for campus alerts

To specify how the University will contact you in the event of campus emergencies, official closures, and other important events, review the information under U of U Campus Alert on the left-hand side of the CIS page.

To receive notices of campus network outages or problems, visit our IT Services Status page at uofu.status.io or follow @UofUITStatus on Twitter.

Free or discounted software

The University of Utah has several campus agreements to provide some of the most popular software to staff free of charge or at a greatly reduced price. This software can be found at the Office of Software Licensing. Use on University-owned machines is usually free, and home-use licenses are available for purchase. You can find information about Microsoft Office, Adobe Creative Cloud, Box cloud storage, MATLAB, Simulink and 48 companion products, and more.

Campus and hospital help desks

Many departments and/or colleges have internal IT staff who should be considered the first contact for IT questions or issues. Additionally, the campus help desk is staffed 24/7/365. To quickly find answers to your questions, search the UIT knowledge base. If you still need help, call 801-581-4000 opt. 1. For less urgent issues, you may also email helpdesk@utah.edu

For University Hospital or Health Sciences employees, again first contact any internal department IT staff. The hospital IT service desk can be contacted at 801-587-6000.

Telephone service

Visit this page if you need a telephone line, handset, or additional telephone features.

 

Online meeting/video conferencing 

The University offers video conferencing through Skype for Business/Microsoft Lync. Learn more or download it here for free.

 

Cell phone discounts

University faculty and staff are eligible for cell phone discounts from various carriers.

 

Additional IT policies

IT policies that have not already been referenced, and future IT policies, can be found on the IT Policy page.

 


Creating and updating your information 

Public campus directory information

To update your profile in the public campus directory, follow these instructions.

 

Personal information in CIS

You are able to change your home address, phone number, emergency contacts, email address, and more through Campus Information Services. Simply log in with your uNID and CIS password and select 'Personal Bio/Demo Information' in the employee self-service apps column.

Update your direct deposit or W-4 tax information

You can also update your direct deposit and tax information through Campus Information Services. Once logged in, select 'Payroll, Taxes and Salary' in the employee self-service apps column.


Additional resources

Human Resources tools and training

The University's HR department provides a number of helpful tools, training, and resources for staff members, including a total compensation editor, a new employee help page, and many professional development and certification courses.

Jobs at the U

You can always view a list of current positions available at the U by visiting the University of Utah Staff Employment page. To see internal positions available to current U employees only, log in to CIS and find the 'Jobs' section in the left column labeled 'Employee Resources.' 


Libraries

There are four major libraries on campus: the J. Willard Marriott Library, the Spencer S. Eccles Health Sciences Library, the James E. Faust Law Library, and the McKay Music Library.

Last Updated: 12/20/16