You are here:

Planned Work & Changes

The selected work and IT changes listed here are not expected to cause service outages. Should you observe unanticipated service degradation during a planned work/change event, please call your Help Desk as soon as possible: Campus Help Desk: 801-581-4000, opt. 1; Hospital Service Desk: 801-587-6000.

For current service status information and planned maintenance events that cause service downtime, vist the IT Systems Status page.

Upcoming Work
Start End Description Scope
2017/02/01 Until complete

UIT is migrating UMail accounts belonging to students who are not also U employees from on-campus hardware/software to Exchange Online, a cloud-hosted Microsoft Office 365 messaging application. The move is taking place on a rolling basis, starting with inactive accounts but ultimately encompassing all students with a non-employee role. Email notices to affected users will be sent in batches. More information.

Student UMail accounts

2017/03/28, 2:00 a.m. 2017/03/28, 4:00 a.m.

The ServiceNow platform will receive a technology upgrade from the Helsinki to the Istanbul version. For a complete list of feature enhancements, please refer to the official release notes.

 ServiceNow
2017/03/30, 11:00 p.m. 2017/03/31, 6:30 a.m.

The Tonaquint Data Center will be performing preventative maintenance on uninterruptible power supply (UPS) B1. During this time, the UPS will be in bypass. No downtime is expected. If you have any questions, please contact noc@tonaquintdc.com.

Tonaquint Data Center UPS B1
2017/04/18, 7:30 p.m. 2017/04/20, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/05/16, 7:30 p.m. 2017/05/18, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/06/20, 7:30 p.m. 2017/06/22, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/07/18, 7:30 p.m. 2017/07/20, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/09/26, 7:30 p.m. 2017/09/28, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/10/24, 7:30 p.m. 2017/10/26, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/11/15, 7:30 p.m. 2017/11/17, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/12/19, 7:30 p.m. 2017/11/21, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

Past Work
Start End Description Scope
2017/03/22, 9:00 p.m. 2017/03/22, 11:00 p.m.

UIT extended the Active Directory (AD) schema and prepared AD domains for the installation of Microsoft Exchange Server 2016, which will be built in ad.utah.edu.

Active Directory

2017/03/21, 7:30 p.m. 2017/03/23, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/03/13, 8:00 p.m. 2017/03/13, 9:00 p.m.

UIT performed maintenance on the CAS authentication servers.

CAS authentication servers

2017/03/11, 8:00 a.m. 2017/03/12, 5:00 p.m.

Due to a manufacturer recall, maintenance was performed on some static transfer switches in UIT’s Downtown Data Center.

Downtown Data Center

2017/03/06, 11:00 p.m. 2017/03/07, 3:00 a.m.

The code for clinical core routers was updated.

Clinical core routers

2017/02/21, 7:30 p.m. 2017/02/23, 10:30 p.m

Active Directory (AD) maintenance

Active Directory

Last Updated: 3/27/17