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Planned Work & Changes

The selected work and IT changes listed here are not expected to cause service outages. Should you observe unanticipated service degradation during a planned work/change event, please call your Help Desk as soon as possible: Campus Help Desk: 801-581-4000, opt. 1; Hospital Service Desk: 801-587-6000.

For current service status information and planned maintenance events that cause service downtime, vist the IT Systems Status page.

Upcoming Work
Start End Description Scope
2017/02/01 Until complete

UIT will migrate UMail accounts belonging to students who are not also U employees from on-campus hardware/software to Exchange Online, a cloud-hosted Microsoft Office 365 messaging application. The move will take place on a rolling basis, starting with inactive accounts but ultimately encompassing all students with a non-employee role. Email notices to affected users will be sent in batches. More information.

Student UMail accounts

2017/03/11, 8:00 a.m. 2017/03/12, 5:00 p.m.

Due to a manufacturer recall, maintenance will be performed on some static transfer switches in UIT’s Downtown Data Center. Downtime is not anticipated; redundant electrical systems will continue to power connected equipment on the data center floor.

Downtown Data Center

2017/03/21, 7:30 p.m. - 10:30 p.m. 2017/03/23, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/04/18, 7:30 p.m. - 10:30 p.m. 2017/04/20, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/05/16, 7:30 p.m. - 10:30 p.m. 2017/05/18, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/06/20, 7:30 p.m. - 10:30 p.m. 2017/06/22, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/07/18, 7:30 p.m. - 10:30 p.m. 2017/07/20, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/09/26, 7:30 p.m. - 10:30 p.m. 2017/09/28, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/10/24, 7:30 p.m. - 10:30 p.m. 2017/10/26, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/11/15, 7:30 p.m. - 10:30 p.m. 2017/11/17, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/12/19, 7:30 p.m. - 10:30 p.m. 2017/11/21, 7:30 p.m. - 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

Past Work
Start End Description Scope
2017/02/21, 7:30 p.m. - 10:30 p.m. 2017/02/23, 7:30 p.m. - 10:30 p.m

Active Directory (AD) maintenance

Active Directory

2017/01/30, 06:00 a.m. 2017/01/30, 07:00 a.m.

DNS entries for time-a and time-b underwent maintenance. This change should only generate errors on clients, and shouldn't affect time-keeping.

NTP server

2017/01/24, 7:30 p.m. 2017/01/26, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/01/17, 5:00 p.m. 2017/01/17, 6:00 p.m.

SMTP Port 25 was blocked on student housing and UGuest networks in response to an increase in mass phishing and malware email campaigns.

SMTP Port 25, student housing, UGuest networks

2017/01/16, 7:00 p.m. 2017/01/16, 8:00 p.m.

In an effort to improve version control, the central store for Group Policy Objects (GPO) template files was removed from hsc.ad.utah.edu. GPO templates are being managed by local administrators.

GPO templates, hsc.ad.utah.edu

2016/12/28, 9:00 p.m. 2016/12/28, 11:59 p.m.

Enforcement of two-factor authentication (2FA) for University employees in campus, hospital, and health sciences organizations when logging in to certain online U applications and IT systems. it.utah.edu/2fa

Duo and RSA 2FA enforcement

Last Updated: 2/24/17