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Planned Work & Changes

The selected work and IT changes listed here are not expected to cause service outages. Should you observe unanticipated service degradation during a planned work/change event, please call your Help Desk as soon as possible: Campus Help Desk: 801-581-4000, opt. 1; Hospital Service Desk: 801-587-6000.

For current service status information and planned maintenance events that cause service downtime, vist the IT Systems Status page.

Upcoming Work
Start End Description Scope
2017/02/01 Until complete

UIT is migrating UMail accounts belonging to students who are not also U employees from on-campus hardware/software to Exchange Online, a cloud-hosted Microsoft Office 365 messaging application. The move is taking place on a rolling basis, starting with inactive accounts but ultimately encompassing all students with a non-employee role. Email notices to affected users will be sent in batches. More information.

Student UMail accounts

2017/05/08 2017/06/30

UIT’s network team will move all campus-related Virtual Local Area Networks (VLANs) at the Downtown Data Center (DDC) behind a firewall in the Application Centric Infrastructure (ACI) environment. Clinical networks will not move during the Epic upgrade moratorium.

DDC firewall migration

2017/05/25, 7:00 p.m. 2017/05/25, 8:00 p.m.

In an effort to reduce email delays during periods of high internal use and improve traffic flow to Email Security Appliances (ESAs), the UMail team will reconfigure a load balancer.

Load balancer

2017/05/30, 7:00 a.m. 2017/05/30, 8:00 a.m.

UIT will apply additional threat prevention rules on the Internet firewall to block inbound critical threats such as brute force login attempts.

Firewall maintenance

2017/05/30, 7:30 p.m. 2017/05/30, 8:30 p.m.

UIT will enable URL filtering to block known malware and phishing traffic to the Internet.

URL filtering

2017/06/20, 7:30 p.m. 2017/06/22, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/07/18, 7:30 p.m. 2017/07/20, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/09/26, 7:30 p.m. 2017/09/28, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/10/24, 7:30 p.m. 2017/10/26, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/11/15, 7:30 p.m. 2017/11/17, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/12/19, 7:30 p.m. 2017/11/21, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

Past Work
Start End Description Scope
2017/05/24, 7:00 a.m. 2017/05/24, 8:00 a.m.

UIT shut down the tee9.cc.utah.edu server, which was associated with the retired ULogin server and is no longer in use.

Server shutdown

2017/05/23, 5:00 a.m. 2017/05/23, 8:00 a.m.

UIT moved the fiber optic cable connections for 12 buildings in the Ambulatory Care Complex (ACC) to new fiber pathways. UIT has contacted cognizant IT staff in the buildings being impacted:

  • ARUP Laboratories (824)
  • Cardiovascular Research & Training Institute (500)
  • Eccles Institute of Human Genetics (533)
  • Huntsman Cancer Institute (556)
  • Huntsman Cancer Hospital (555)
  • Imaging Center - CAMT (888)
  • Medical Research and Education (531)
  • Natural History Museum (872)
  • Primary Children's Hospital (374)
  • West Pavilion (522)
  • Williams Building (865)
  • Wintrobe Research Building (530)
 Fiber cutover
2017/05/20, 7:00 a.m. 2017/05/20, 2:00 p.m.

Maintenance contractors conducted approved semiannual preventative maintenance for the emergency generator and rotary UPS at the Park Data Center.

Park Data Center emergency generator and rotary UPS

2017/05/19, 5:00 a.m. 2017/05/19, 8:00 a.m.

UIT moved fiber optic cable connections for 7 buildings in the Ambulatory Care Complex (ACC) to new fiber pathways. UIT contacted cognizant IT staff in the buildings being impacted:

  • College of Pharmacy (582)
  • College of Pharmacy (585)
  • Dumke Health Professions (cadaver) (853)
  • High Temperature Water Plant (302)
  • Neuropsychiatric Institute (881)
  • Orthopedic Center (851)
  • School of Medicine (521)
 Fiber cutover
2017/05/18, 11:00 p.m. 2017/05/19, 3:00 a.m.

UEN upgraded ASR routers

UEN ASR routers

2017/05/18, 7:00 p.m. 2017/05/18, 10:00 p.m.

UIT's ESM team performed emergency maintenance on a server in the campus server cluster.

Server maintenance

2017/05/16, 7:30 p.m. 2017/05/18, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

2017/05/15, 10:00 p.m. 2017/05/16, 1:00 a.m.

UIT’s network team added a second router to South Jordan Clinic to ensure continuous network availability in the event of a hardware failure.

Redundant router

Last Updated: 5/24/17