UMail: Campus Email System
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* You must log into the system via the Web the first time to begin using your new UMail account at www.umail.utah.edu. *
|Top Five UMail FAQs|
|To Activate Your Campus UMail Address|
|To Use Your UMail Account|
|Set Up Instructions|
|Managing Your UMail Address|
|Forwarding Your UMail Address|
|Managing Your UMail Mailbox Size|
|For More Information|
Campus UMail System
Everyone at the University of Utah receives a UMail email address from the '@utah.edu' domain. This email account is free. Students receive 50 MB of space for email with this account. The attachment size limit is also 50 MB. Staff and faculty receive 500 MB of space. This account should be used for University-associated emails only.
The default address format is your uNID@utah.edu. You must create a more personalized alias, such as firstname.lastname@example.org. See the Managing your Address section below.
You are encouraged to use this address to stay informed of important information and events at the University of Utah, and so that campus departments may contact you with approved communication (no spam). Students will are required to use this address for all official University communication.
To Activate Your Campus UMail Address
New Users and Newly Admitted Students:
|1||Your UMail account is created when you log onto My.Utah.edu the for the first time and follow Step 1 to create your secure password.|
|2||Then, follow Step 2 to log into the campus uNID tools and setup your personalized email alias at https://unid.utah.edu. You can set forwarding here, too.|
|3||* To begin using your new UMail account, you must log into the UMail system via the Web the first time at www.umail.utah.edu to activate your account. *|
To learn more about using the UMail system, see the "To Use Your Campus UMail Address" section below.
To Use Your Campus UMail Address
After you have logged into your UMail account via the Web at www.umail.utah.edu the first time, you'll need to decide how you want to access your UMail account. The email programs most easily integrated with UMail are:
- Microsoft Outlook 2003 for Windows operating systems,
- Entourage 2004 for Mac OS X+,
- the Linux client: Evolution 2 through Novell (formerly Ximian Evolution),
- the UMail Web interface: Outlook Web Access (via I.E. 6.0+)
Outlook and Entourage are available to all U of U students, staff and faculty for free download through the Office of Software Licensing. (Staff & faculty: you may need to have your department's software licensing coordinator order this for you.)
However, users can use any email program they prefer. There will be a loss of features, and not all programs will be supported by the Campus Help Desk beyond the standard email protocols. Please see the list of preferred and recommended email clients.
Configuration instructions are available for all of the recommended email clients. You can also contact the Campus Help Desk at 581-4000 option 1 for help.
Email Program Set Up/Configuration Instructions
Choose your operating system and see the UMail-supported email program and its configuration instructions below:
- Outlook 2003 with Windows XP with Service Pack 1 and Hotfix Q331320 or higher (available as a free download for U students, staff and faculty from www.software.utah.edu)
- Configuring Outlook 2003 using a .prf file (this is a file that will automatically configure your client for you; Note: .prf files do not currently work with Office 2007.)
- Outlook 2003 configuration instructions
- Outlook 2007 configuration instructions
- Entourage 2004 (available as a free download for U students, staff and faculty from www.software.utah.edu)
- Entourage 2004 configuration instructions
- Entourage 2008 EWS configuration instructions
- Evolution with the connector is no longer supported, but will still function with IMAP & POP settings .
Mobile Device Setup (cell phone, PDA, etc.)
Quick basic config instructions for Active Sync/iPhone users:
- Server name: www.umail.utah.edu
- username: email@example.com
- email address: firstname.lastname@example.org
Detailed config instructions:
- iPhone setup
- Windows Mobile Devices (TMobile Dash, TMobileWing, ATT Black Jack, ATT HTC Fuze, and many others)
- Palm Devices
- Blackberry Devices - IMAP setup
Note: If you experience difficulty configuring your PDA device with the instructions given, contact your local lan manager for help.
Managing Your UMail Address
The default format of your campus UMail address is your uNID@utah.edu (email@example.com). You must create a personalized "alias" in the Manage Email Aliases area of the uNID Account Tools. Your alias must contain your last name as it is recorded in the Campus Information Servicess (PeopleSoft) records.
Email traffic to uNID@utah.edu addresses will eventually be blocked if coming from off campus. So, go set your personalized 'firstname.lastname@example.org' UMail address so you will receive all your email before someone else with a similar name does! You are also encouraged to use this personalized UMail address as your preferred one in the Campus Information Services. Students: don't forget that you must use your UMail address for all official campus communication.
Forwarding your UMail mail
You can set your UMail account up to forward to another email address through the uNID Tools.
- The address you forward to must already exist and be operational.
- A confirmation email will be sent to that address to verify that it is working before we start forwarding mail.
- If the confirmation request is not received and acted on within 72 hours, the forward request will be canceled.
Disclaimer: Make sure to keep your account active and cleaned up. Some accounts, such as Hotmail, are automatically blocked if you reach your storage limit, or automatically closed if you do not regularly login. UMail is the official form of communication at the University. If you choose to forward your email to a different account, you need to ensure that you can receive official University communications forwarded to your personal account. The University of Utah is not responsible for lost or deleted email due to account closures or size restrictions.
While you can choose to keep a copy of each forwarded message in your UMail mailbox, this is not encouraged. Keeping copies of messages you forward runs the risk of filling up your UMail inbox; if you exceed your mail quota, forwarding will be discontinued.
To reduce security risks and resource waste associated with delivering positively identified Unsolicited Commercial Email (UCE)/spam to users' mailboxes, University Information Technology began blocking positively identified UCE/spam messages to UMail mailboxes prior to Fall Semester 2007.
- "Positively identified" spam messages is now blocked and not delivered. (Positively identified = no false positives)
- "Suspect" spam will continue to be tagged ([UCE] or [SPAM] is added to the subject line) and delivered. (Suspect = some false positives)
Individual users can request that ALL spam is tagged & delivered to their specific email address by calling the Campus Help Desk at 801-581-4000 option 1.
Please also see information on setting up spam filters and Junk Mail handling on your email program/client.
If you have a question on the Campus UMail System, please email the Campus Help Desk at email@example.com.