Setup for Other Client and Mobile Devices
- IMAP - available on all clients and devices
- UMail Blackberry Sync - available for blackberry devices through the University for a fee (restrictions apply)
- Exchange Server ActiveSync - available on Mac Mail 4.2+, iPhone, iPad, and Android devices
Exchange Server ActiveSync is the preferred configuration method for most mobile devices, including iPhone, iPad, & MS mobile devices. This configuration will enable synchronization of calendar and contact items from your UMail account with your device.
Start the email and/or calendar configuration
The configuration settings need to be as follows::
- *Email: firstname.lastname@example.org (if required)
- Username: your uNID ** Unless there is no domain field required and then you will input your uNID@umail.utah.edu
- Password: your uNID password
- Domain: "umail.utah.edu" (if required)
- Click to select Save Password.
- Server name: "www.umail.utah.edu"
This server uses an SSL connection.
Note: If your device prompts you to accept policies from the server, accept it. We are required to have a policy in place with Exchange 2007, but it does not actually apply any changes to your device.
If you experience difficulty configuring your device with the instructions given, contact your local LAN manager for help. If you have questions specific to your device, contact your wireless carrier for support.
*If you are not certain what your primary UMail address is, you can look it up in the uNID Account tools.
The Calendar Repair Assistant performs the following functions:
- Detects inconsistencies The Calendar Repair Assistant uses the organizer's copy of the calendar item as a master copy for all meeting items. The assistant compares the attendee's calendar item with the organizer's calendar item for inconsistencies. The only exception to this rule is when the assistant compares the attendee's and organizer's response status. The assistant assumes that the attendee's response status is the correct one, and, if necessary, updates the organizer's tracking information.
- Determines if inconsistencies were intentional If an inconsistency is detected, the Calendar Repair Assistant determines whether the attendee intentionally introduced the inconsistency. For example, an attendee can introduce an inconsistency by deleting the meeting request and not notifying the organizer. If the assistant determines that the attendee didn't introduce the inconsistency, it corrects the problem. If the assistant can't determine if the inconsistency was intentional, it performs no further action.
- Corrects inconsistencies The Calendar Repair Assistant corrects inconsistencies on the Mailbox server on which it runs. However, if the organizer's mailbox is on a different server than the attendee's mailbox, the assistant reads from other Exchange 2010 Mailbox servers to compare the calendar items. The assistant doesn't overwrite the recipient's calendar information. Instead, it merges the information so data isn't lost. In addition, the repair update messages are moved to the recipient's Deleted Items folder. For more information about the inconsistencies detected and repaired, see Conflict Detection and Resolution later in this topic.
- Sends a calendar repair update message if a correction was made Calendar repair update messages are sent to users whose calendar items were updated by the Calendar Repair Assistant. Instead of sending the message to the user's Inbox, the assistant sends the message to the user's Deleted Items folder. By doing so, a record of the repair is kept in the mailbox without causing user confusion. If the user is experiencing calendar inconsistencies, you can advise the user to look in the Deleted Items folder for troubleshooting purposes. The assistant only sends repair update messages if the issue is fixed.
Please click here to review updates and solutions known issues with Exhcange Active Sync and iOS devices
If you have questions regarding the Campus UMail System, please contact the Campus Help Desk at 801-581-4000 or email@example.com.