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Stories from November 2018


  • CISO Arvay moderates "U.S. Military Impact on Cybersecurity" panel

    Dr. Randy Arvay, the university's CISO and 24-year U.S. Army veteran, moderated a November 7, 2018 panel discussion "U.S. Military Impact on Cybersecurity."

    Published: Wednesday, November 28, 2018

  • sUdo Sessions: Ariel Baughman, Student Lead, Service Management

    The Arizona native and mathematics major says her favorite part of the job is calling candidates with job offers.

    Published: Wednesday, November 28, 2018

  • Long named associate director for Governance, Risk & Compliance

    UIT is pleased to announce that Trevor Long has been named the new associate director for Governance, Risk & Compliance (GRC), reporting to Chief Information Security Officer Dr. Randy Arvay in UIT's Information Security Office, effective December 21, 2018.

    Published: Wednesday, November 28, 2018

  • Meet Your Colleagues: Campus Computer Support

    The U's Campus Computer Support team in UIT's Network and Communications Infrastructure unit supports more than 50 embedded and non-embedded organizations across campus and backs up others as needed.

    Published: Wednesday, November 28, 2018

  • New year, new look for U websites and OmniUpdate templates

    Just in time for a new year, UIT’s Content Management & Usability team has unveiled an upcoming makeover of University of Utah websites it supports in the OU Campus content management system — inside and out.

    Published: Wednesday, November 28, 2018

  • CHPC again represents the U at 2018 Supercomputing Conference

    The Center for High Performance Computing (CHPC) again hosted an exhibition booth at the Supercomputing Conference, held November 10-16 in Dallas, Texas.

    Published: Wednesday, November 28, 2018

  • UIT holiday party details

    All University Information Technology employees are cordially invited to this year's UIT Employee Holiday Luncheon and Prize Drawing, which will be held on Tuesday, December 11, 2018 from 11:30 a.m. - 1:30 p.m. at the Cleone Peterson Eccles Alumni House.

    Published: Wednesday, November 28, 2018

  • Photos: 102 Tower Halloween festivities

    Lions and tigers and … clowns? Oh, my! Although this year's Halloween festivities didn't exactly mirror a scene from "The Wizard of Oz," Dorothy did make an appearance and plenty of witches and wizards roamed the halls of 102 Tower.

    Published: Wednesday, November 28, 2018

  • Leaving the U? What you need to know about your IT accounts

    So, you're leaving the University of Utah. You’ve likely thought of the paperwork and various other things you need to do before your last day, but have you thought about what happens to your university computing accounts, data, and technology services?

    Published: Wednesday, November 28, 2018

  • IT Governance roundup

    The Strategic Information Technology Committee met on November 20, and the Architecture and New Technology Committee met on November 26. The Teaching and Learning Portfolio meets on November 28 and the Enterprise Web Advisory Council meets on December 13.

    Published: Wednesday, November 28, 2018

  • Kudos & Congratulations

    UIT staff recognized for their excellent work.

    Published: Wednesday, November 28, 2018

  • Alex Krebs' church mission translates to language consulting at home

    Alex Krebs spent 2015 to 2017 in the two countries — seven months in Thailand and 15 in Myanmar. To learn the languages, he immersed himself in dictionaries and books, talking with native speakers, and asking questions, always willing to risk saying the wrong things and appearing foolish.

    Published: Wednesday, November 28, 2018

Stories from October 2018


  • Caprice Post's competitive spirit comes alive during Halloween

    While Caprice Post’s love for Halloween can be measured in hours and yards of fabric, neither fully describes the effort she puts into preparing for the most fantastical night of the year.

    Published: Wednesday, October 24, 2018

  • Inside one of the U's better-kept secrets: The Downtown Data Center

    Chris Pedersen swipes his key card, taps his finger on a biometric scanner, and takes a step back. With one well-rehearsed lunge, he fights the door open against a blast of air. Welcome to the University of Utah's Downtown Data Center, home of a significant portion of the U's storage and server capabilities.

    Published: Wednesday, October 24, 2018

  • OSL's MathWorks discount adds up, especially when more people buy it

    If more people purchased MathWorks through the campus-wide agreement, the Office of Software Licensing (OSL) would offer a lower price per license.

    Published: Wednesday, October 24, 2018

  • Meet Your Colleagues: UOnline Team, Teaching & Learning Technologies

    The talented team of instructional designers, software product managers, videographers, and other multimedia specialists turns anxious instructors into confident online teachers.

    Published: Wednesday, October 24, 2018

  • sUdo Sessions: Andrew Schneider, Network & Core Business Analysis

    Meet Andrew Schneider, a Film and Media Arts major who assists the Network team with its projects and one day hopes to leverage his sUdo experience into a job in the tech world.

    Published: Wednesday, October 24, 2018

  • National Instruments makes LabVIEW free to U students

    Students can now use the software — which helps users better visualize software and application design, and more quickly develop working code — on their own devices for free.

    Published: Wednesday, October 24, 2018

  • Photos: Cody Hudson retirement reception

    Friends and colleagues said goodbye and good luck to Cody Hudson, Identity & Access Management systems engineer, during a retirement reception at 102 Tower.

    Published: Wednesday, October 24, 2018

  • Photos: Employee Appreciation Day 2018

    University employees were treated to exhibitors, giveaways, live music, a pizza and ice cream lunch, bingo, Red Zone merchandise discounts, and the rare opportunity to stroll the football field and take part in a field goal-kicking contest.

    Published: Wednesday, October 24, 2018

  • Photos: USS goes in search of the great-est pumpkin

    Staff members in University Support Services (USS) carved out some time to get creative during an October 12 jack-o'-lantern contest, which Patrick Tobin won with "Grumpy Cat."

    Published: Wednesday, October 24, 2018

  • Photos/videos: Fall Faculty Forum 2018 "Ignite Collaboration"

    The event showcased the latest learning technologies and services from Teaching & Learning Technologies, Center for Teaching and Learning Excellence, and Marriott Library.

    Published: Wednesday, October 24, 2018

  • Fresh Faces — October 2018

    In the first installment of our new feature, Fresh Faces, UIT welcomes five new employees to the Chief Technology Officer, Network and Communications Infrastructure, and University Support Services teams.

    Published: Wednesday, October 24, 2018

  • #CyberAware month is almost over. What did we learn?

    Now's the perfect time to review this year's National Cyber Security Awarness Month (NCSAM) topics and check up on your own cyber hygiene.

    Published: Wednesday, October 24, 2018

  • IT Governance roundup

    The Teaching and Learning Portfolio met on September 26. The Enterprise Web Advisory Council will meet on November 8, the Strategic Information Technology Committee on November 20, and the Architecture and New Technology Committee on November 26.

    Published: Wednesday, October 24, 2018

  • Kudos & Congratulations

    UIT staff recognized for their excellent work.

    Published: Wednesday, October 24, 2018

  • Leadership Spotlight: Dave Huth, Director, Product Management (CTO Office) & Enterprise Architecture

    Get to know UIT Director Dave Huth — from his first job at the UofU to his love of the outdoors.

    Published: Wednesday, October 24, 2018

Stories from September 2018


  • All-Hands Meeting roundup and photos

    This year's event, led by CIO Steve Hess, included a new employee welcome, updates on UIT and campus strategic plans, a Q&A; with UIT Leadership, milestone years of service recognition, and the Kevin Taylor Memorial Service Award ceremony.

    Published: Wednesday, September 26, 2018

  • Kevin Taylor Memorial Service Award winner and nominees

    Eleven people were nominated this year for the award that recognizes superior service and ongoing contributions by UIT employees. Jason Moeller, of University Support Services, took home the top honor.

    Published: Wednesday, September 26, 2018

  • sUdo Sessions: Kailey Larsen, IT Enterprise Architecture

    In the first installment of a new series to feature Student University Development Opportunity program interns, Kailey Larsen talks about what brought her to the U, day-to-day life as a sUdo intern, and how the program complements her major.

    Published: Wednesday, September 26, 2018

  • NCSAM: It's our shared responsibility to stay safe online

    For the fifth year, UIT is participating in National Cyber Security Awareness Month (NCSAM), a nationwide initiative to ensure people have the needed resources to stay safe and secure online.

    Published: Wednesday, September 26, 2018

  • Network News: UIT continues push for 5GHz-only UConnect

    With so much digital traffic crowding our wireless networks, UIT is building a better Wi-Fi highway. The fast lane is 5GHz-only, which UIT is striving to establish as the baseline frequency for the UConnect wireless network.

    Published: Wednesday, September 26, 2018

  • Campus Solutions 9.2 will bring U to latest PeopleSoft platform

    After years of playing catch-up with PeopleSoft upgrades, UIT's University Support Services (USS) is bringing Campus Solutions (CS) to version 9.2 – Oracle's current platform – in early October.

    Published: Wednesday, September 26, 2018

  • Photos: UIT-ITS Golf Tournament 2018

    About 70 UIT and ITS employees hit the links on September 20 for nine holes of scramble-style golf, as well as dinner and prizes, at Forest Dale Golf Course in idyllic conditions.

    Published: Wednesday, September 26, 2018

  • New dates announced for 2018-19 ITIL Foundations classes

    New dates have been announced for Information Technology Infrastructure Library (ITIL) training.

    Published: Wednesday, September 26, 2018

  • IT Governance roundup

    The Strategic Information Technology Committee met on September 18. The Enterprise Web Advisory Council met on September 13, the Architecture and New Technology Committee met on August 27, and the Teaching and Learning Portfolio will next meet on September 26.

    Published: Wednesday, September 26, 2018

  • Kudos & Congratulations - September 2018

    UIT staff recognized for their excellent work.

    Published: Wednesday, September 26, 2018

  • UIT Leadership Spotlight: Jim Livingston, Chief Technology Officer

    Get to know UIT CTO Jim Livingston — from early farm life to data warehousing.

    Published: Wednesday, September 26, 2018

Stories from August 2018


Stories from June 2018


  • Sallay's glockenspiel earns runner-up in "makers" contest

    Six programmable glockenspiels earned Beth Sallay, IT systems administrator and president of Make Salt Lake, a runner-up winner award in a national Maker Share competition, and a featured spot in volume 64 of its Mission to Make magazine.

    Published: Wednesday, June 27, 2018

  • UIT Leadership Spotlight: CHPC Director Tom Cheatham

    In this month's UIT Leadership Spotlight, we get to know Tom Cheatham – his background, leadership style, hobbies, and more.

    Published: Wednesday, June 27, 2018

  • Former UIT intern bolsters partnership between BI & Student Affairs

    Dane Luby, recent intern with UIT's Business Intelligence (BI) group, represents a bourgeoning partnership with the Office of Assessment, Evaluation & Research (AER) in Student Affairs.

    Published: Wednesday, June 27, 2018

  • Swoop is special guest at UIT Spring Party

    Birds of a feather really do flock together. University of Utah mascot "Swoop" flew in to help generate school spirit May 29 at the UIT Spring Party, held this year at Tracy Aviary inside Liberty Park.

    Published: Wednesday, June 27, 2018

  • UIT Leadership team members tour DDC warehouse

    Three members of UIT's leadership team (UITL) toured the university's Downtown Data Center (DDC) warehouse on June 12.

    Published: Wednesday, June 27, 2018

  • IT Professionals Forum: new president, new board member

    The IT Professionals Forum Board of Directors has elected Steve Harper as new board president, and the larger ITP community has elected Dan Clawson as its new board member.

    Published: Wednesday, June 27, 2018

  • UIT staff present at regional/national tech events

    In June, UIT staff members presented at the Cisco Live conference in Orlando, Florida, and the UETN Tech Summit in Murray, Utah.

    Published: Wednesday, June 27, 2018

  • $2.86M awarded for tech to support students in 2018-19

    Every year, the U’s Teaching and Learning Portfolio (TLP) IT governance committee awards Learning Spaces - Student Computing Fees (LS-SCF) funds. For the 2017-18 award cycle, the portfolio awarded $2.86 million.

    Published: Wednesday, June 27, 2018

  • IT Governance roundup

    The Enterprise Web Advisory Council met on April 27, the Strategic Information Technology Committee met on May 15, and the Teaching and Learning Portfolio met on June 20. The Architecture and New Technology Committee did not meet in May or June. The next ANTC meeting is tentatively scheduled for July 23.

    Published: Wednesday, June 27, 2018

  • SMTP port 25 will be blocked on 9/5/2018

    On September 5, 2018, SMTP port 25 in/out will be blocked at campus border firewalls. This change is being implemented as part of the Information Security Office's ongoing efforts to maintain and improve information security for the University of Utah community.

    Published: Wednesday, June 27, 2018

  • Kudos & Congratulations - June 2018

    UIT staff recognized for their excellent work.

    Published: Wednesday, June 27, 2018

  • Node 4 special summer schedule

    UIT’s online newsletter Node 4 is publishing on a special summer schedule, every other month, rather than the usual monthly schedule. The next edition will be released in August.

    Published: Wednesday, June 27, 2018

  • Meet Your Colleagues: Identity & Access Management

    The goal of the Identity & Access Management team in UIT's Information Security Office is to enable "the right individuals to access the right resources at the right times for the right reasons."

    Published: Wednesday, June 27, 2018

Stories from April 2018


  • 2018 UIT Spring Party details

    All UIT employees are cordially invited to the 2018 UIT Spring Party, which will be held on Tuesday, May 29, 2018 from 11:30 a.m. - 1:30 p.m. at Tracy Aviary (589 E 1300 S, located within Liberty Park).

    Published: Wednesday, April 25, 2018

  • UIT Leadership Spotlight: Lisa Kuhn, Chief Financial Officer for UIT/UETN

    In this month's UIT Leadership Spotlight, we get to know Lisa Kuhn – her background, leadership style, hobbies, and more.

    Published: Wednesday, April 25, 2018

  • Photos: USS scavenger hunt

    Rain didn't rain on a parade of University Support Services staff members who took part in a downtown scavenger hunt on April 6. The "precipitous" race kicked off an employee morale event, which culminated in a lunch catered by R&R BBQ.

    Published: Wednesday, April 25, 2018

  • U of U chosen to create wireless “living laboratory” in Salt Lake City

    Researchers at the University of Utah, along with Rice University in Houston, have been selected by the PAWR Project Office to create and operate a “living laboratory” for mobile and wireless technologies at the University of Utah and in Salt Lake City, according to the U’s press release on April 9, 2018.

    Published: Wednesday, April 25, 2018

  • Photos: Farewell reception for Scott Sherman

    UIT employees gathered on April 19 to say goodbye to Scott Sherman, special assistant to the CIO. Sherman started at the U in 2013 as a communications specialist on the UIT Strategic Communication team before moving into the special assistant role in 2014.

    Published: Wednesday, April 25, 2018

  • Duo 2FA phone call, text options will be discontinued July 17

    On July 17, 2018, Duo phone call and text message options for two-factor authentication (2FA) will be discontinued. Users need to select another method for Duo 2FA to log in to the majority of university applications (e.g. Canvas, CIS, Box) after July 17.

    Published: Wednesday, April 25, 2018

  • Reminder: The U has a new hybrid cloud service called UCloud

    UIT has introduced a new cloud service offering called UCloud, a hybrid cloud platform that seamlessly integrates university-owned on-site cloud services with public cloud services (e.g., Amazon Web Services and Azure).

    Published: Wednesday, April 25, 2018

  • IT Governance roundup for April

    The Architecture and New Technology Committee met on April 23. The Teaching and Learning Portfolio and Strategic Information Technology Committee did not meet in April. The Enterprise Web Advisory Council will meet on April 27, 2018.

    Published: Wednesday, April 25, 2018

  • Kudos & Congratulations - April 2018

    UIT staff recognized for their excellent work.

    Published: Wednesday, April 25, 2018

  • Node 4 special summer schedule

    UIT’s online newsletter Node 4 will soon start publishing on a special summer schedule, every other month, rather than its current monthly schedule. The next two editions will be released in June and August.

    Published: Wednesday, April 25, 2018

  • Photography/videography leads Lohse to TLT, and back to butterflies

    While pursuing a bachelor’s degree in biology from Idaho State University, Gretchen Lohse enrolled in a “Photo Applications of Ecology” course. “That was it for me,” said Lohse, lead camera operator on the Video Services Team in UIT Teaching & Learning Technologies. “I absolutely fell in love with photography.”

    Published: Wednesday, April 25, 2018

Stories from March 2018


  • BYU software developers attend API symposium hosted by UIT

    IT staff from the University of Utah and Brigham Young University met on March 6 at 102 Tower for a day-long Application Programming Interface (API) symposium. The inaugural event centered around building better software for higher education.

    Published: Wednesday, March 28, 2018

  • Meet Your Colleagues: UMail & Collaboration

    Email, conference calls, instant messaging, and sharing files – it’s how you collaborate with colleagues and get work done. And none of it would be possible without the UMail & Collaboration team.

    Published: Wednesday, March 28, 2018

  • Introducing UCloud: the new hybrid cloud service at the U

    On March 30, 2018, UIT will introduce a new cloud service offering called UCloud, a hybrid cloud platform that seamlessly integrates university-owned on-site cloud services with public cloud services (e.g., Amazon Web Services and Azure).

    Published: Wednesday, March 28, 2018

  • PMO News: All U employees using Duo 2FA, new staff introductions

    All university employees have been successfully migrated from RSA SecureID to Duo Security for two-factor authentication (2FA). Read our project update, and join us in welcoming Kevin Buchan and David Craig, our newest project managers.

    Published: Wednesday, March 28, 2018

  • Brad Millett named Associate Director of Strategic Infrastructure Initiatives

    UIT is pleased to announce that Brad Millett has been named associate director of Strategic Infrastructure Initiatives in the Chief Technology Officer (CTO) organization.

    Published: Wednesday, March 28, 2018

  • Reminder: Switch to Anycast IP address for DNS before 7/31

    The University of Utah is making its Domain Name System (DNS) service more robust with a technology called Anycast. The Anycast Internet Protocol (IP) address 172.20.120.20 is available for U organizations to use. Several university organizations have already switched.

    Published: Wednesday, March 28, 2018

  • IT Governance roundup for March

    The Teaching & Learning Portfolio met on February 27-28, the Strategic Information Technology Committee met on March 20, and the Architecture and New Technology Committee met on March 26. The Enterprise Web Advisory Council next meets on March 30.

    Published: Wednesday, March 28, 2018

  • Kudos & Congratulations - March 2018

    UIT staff recognized for their excellent work.

    Published: Wednesday, March 28, 2018

  • Nick Loomans: Sizing up the slopes when only knee-high

    Nick Loomans, Human Resource analyst for UIT employees, was racing competitively by age 6, eventually achieving national USSA point ranking, and international point ranking in the Fédération Internationale de Ski (FIS).

    Published: Wednesday, March 28, 2018

Stories from February 2018


  • UIT Leadership Spotlight: Ken Pink, Deputy CIO

    This month we're introducing a new feature article for Node 4: UIT Leadership Spotlight. Each month, we'll interview a member of the UIT Leadership team and post a lightly edited version of the questions and answers here.

    Published: Wednesday, February 28, 2018

  • Dominic Mathison: IT specialist by day, chef by night

    Crème brûlée, beef bourguignon, and baklava – these are just a few of Dominic Mathison’s favorite things (to make). Mathison, IT specialist for UIT Network & Communications Infrastructure (NCI), has been cooking since he was a kid.

    Published: Wednesday, February 28, 2018

  • It's that time of year: Annual UIT Knowledge Base Review

    The speed and ease with which someone can find an answer is key to good customer service, and what Google is for random questions, UIT's Knowledge Base is for questions about the University of Utah's central IT resources.

    Published: Wednesday, February 28, 2018

  • IT Governance roundup for February

    The Enterprise Web Advisory Council met on January 26 and February 23, the Teaching and Learning Portfolio met on January 29, and the Architecture and New Technology Committee met on February 26. The Strategic Information Technology Committee will next meet on March 20, 2018.

    Published: Wednesday, February 28, 2018

  • Photos: Pat Burton retirement celebration

    Colleagues came together on February 15 to wish Pat Burton well in retirement. Burton, manager of the Student Team in University Support Services' Engineering group, leaves the university after nearly 18 years of service.

    Published: Wednesday, February 28, 2018

  • Network News: Anycast DNS service available

    The University of Utah is making its Domain Name System (DNS) service more robust with a technology called Anycast. The Anycast Internet Protocol (IP) address 172.20.120.20 is available for U organizations to use.

    Published: Wednesday, February 28, 2018

  • Kudos & Congratulations - February 2018

    UIT staff recognized for their excellent work.

    Published: Wednesday, February 28, 2018

  • LeRoy Eide memorial webpage

    LeRoy Eide, friend and beloved former UIT employee since 1970, passed away on February 13, 2018. Current and former University of Utah employees shared some of their favorite memories of LeRoy.

    Published: Wednesday, February 28, 2018

Stories from January 2018


  • Hess: The university's future goes through IT

    The University of Utah’s Four Big Goals represent the rich diversity of our institution’s mission, calling on our talents in teaching, healthcare, and research and a desire to ensure its ability to deliver on those areas for generations to come.

    Published: Wednesday, January 24, 2018

  • James Rice named Associate Director of Unified Communications

    UIT is pleased to announce that James Rice has joined Network and Communications Infrastructure (NCI) as Associate Director of Unified Communications.

    Published: Wednesday, January 24, 2018

  • Chris Stucker named Associate Director of Identity and Access Mgmt.

    UIT is pleased to announce that Chris Stucker has joined the Information Security Office as the new Program Manager, at the Associate Director level, of Identity and Access Management.

    Published: Wednesday, January 24, 2018

  • Start of school and CIS: a recap

    Welcome back, students and faculty! It’s a new year and another spring semester – and UIT has been working hard in an effort to ensure the start of school is as seamless as possible.

    Published: Wednesday, January 24, 2018

  • Network News guest column: Training modules in pilot phase

    The University of Utah's Network Team is piloting a training program for UIT and IT staff across campus using the Canvas learning management system.

    Published: Wednesday, January 24, 2018

  • Google's free public search engine to replace GSA at the U

    When Google announced that on April 1, 2018, it would discontinue its enterprise website search product, Google Search Appliance (GSA), the University of Utah needed to decide where to turn for this fundamental tool.

    Published: Wednesday, January 24, 2018

  • UBenefits portal is now completely paperless

    After about two years in development, the UBenefits web portal is now paperless. Gone are paper forms required of University of Utah staff, faculty, and students for viewing and changing benefits, reallocating investment contributions, etc.

    Published: Wednesday, January 24, 2018

  • All U employees moving to Duo for 2FA on 2/28/18

    On Wednesday, February 28, 2018, Duo will be the single method of 2FA for all university employees, including student employees.

    Published: Wednesday, January 24, 2018

  • IT Governance roundup for January

    The Strategic Information Technology Committee met on January 16, and the Architecture and New Technology Committee met on January 22. The Enterprise Web Advisory Council will meet on January 26, and the Teaching and Learning Portfolio will meet on January 29.

    Published: Wednesday, January 24, 2018

  • Kudos & Congratulations - January 2018

    UIT staff recognized for their excellent work.

    Published: Wednesday, January 24, 2018

  • Lankford's life: UIT service coordinator, mom-of-3, security guard

    Samantha Lankford, lead service coordinator in UIT's Network and Communications Infrastructure, is mom of three, and dog wrangler of two. And on any given weekend, Lankford earns her swagger as a security guard.

    Published: Wednesday, January 24, 2018

Stories from December 2017


  • Photos: 2017 UIT Holiday Party

    UIT rang in the season at its Employee Holiday Luncheon and Prize Drawing on Thursday, December 14. The annual get-together, held on the sixth floor Varsity Room of Rice-Eccles stadium, celebrates UIT employees for their hard work.

    Published: Wednesday, December 20, 2017

  • CHPC gives old hospital servers new life again

    When the University Hospital decided to retire a number of old server machines, DDC staff alerted CHPC staff, who immediately jumped at the chance to obtain the hardware.

    Published: Wednesday, December 20, 2017

  • E911 update: Extra 9 not needed, info about phone moves requested

    UIT's Voice Systems team needs your help getting the word out about changes to Enhanced 911 (E911) services at the University.

    Published: Wednesday, December 20, 2017

  • Don we now our bold apparel: USS ugly sweater contest

    Wallflowers were especially inconspicuous December 8 during an Ugly Sweater Contest in UIT’s University Support Services (USS).

    Published: Wednesday, December 20, 2017

  • IT Governance roundup for December

    Enterprise Web Advisory Council met on December 1 and the Teaching and Learning Portfolio met on December 5. The Architecture and New Technology Committee and the Strategic Information Technology Committee will resume meetings in January 2018.

    Published: Wednesday, December 20, 2017

  • Kudos & Congratulations - December 2017

    UIT staff recognized for their excellent work

    Published: Wednesday, December 20, 2017

  • NCI’s automation specialist spends his weekends racing cars

    For Danial Ebling, life moves a little faster than most people – more like 70 miles per hour in a parking lot fast.

    Published: Wednesday, December 20, 2017

Stories from November 2017


  • Against the clock: CISO speaks on IT recovery protocol

    Randy Arvay, the University's Chief Information Security Officer, weighed in on the challenging topic – "The Legal and Financial Considerations of a Cyber Attack on Physical Infrastructure" – at a federally-funded seminar on October 11.

    Published: Wednesday, November 29, 2017

  • Network News: Pilot bumps UConnect network to 5GHz

    To cut down on digital noise, UIT rolled out a pilot change in September to the UConnect network in 102 Tower, transitioning to a 5GHz-only network. Subject to the outcome of the pilot, 5GHz may become the U's new baseline frequency.

    Published: Wednesday, November 29, 2017

  • Meet Your Colleagues: Enterprise Security

    The balance between IT security and operational efficiency will always exist, but information security teams are increasingly recognized as vital partners in protecting an organization’s interests.

    Published: Wednesday, November 29, 2017

  • University well-represented at Supercomputing 2017 conference

    For more than 20 years, the University of Utah has represented research computing and advanced cyberinfrastructure at the annual Supercomputing Conference. This year’s conference took place November 12-17 in Denver, Colorado.

    Published: Wednesday, November 29, 2017

  • UIT holiday party details

    All UIT employees are cordially invited to this year's UIT Employee Holiday Luncheon and Prize Drawing, which will be held on Thursday, December 14, 2017 from 11:30 a.m. - 1:30 p.m. at the Rice-Eccles Stadium.

    Published: Wednesday, November 29, 2017

  • 102 Tower building updates

    Walking groups for the parking garage and nearby TRAX stops, a new website for 102 Tower building information, and safety planning updates.

    Published: Wednesday, November 29, 2017

  • Sign up for upcoming ITIL Foundations classes

    Dates have been announced for upcoming ITIL Foundations classes. Each three-day course provides participants with a practical understanding of IT Service Management (ITSM) best practices.

    Published: Wednesday, November 29, 2017

  • Photos: 102 Tower Halloween Festivities

    Rudolph's prospector pal Yukon Cornelius, the "Clue" crew, and holdouts from Jurassic Park could only mean one thing – creativity was on the loose October 27 at the inaugural Halloween event at 102 Tower.

    Published: Wednesday, November 29, 2017

  • UIT's Fenech discusses student program with higher ed counterparts

    UIT's Elliot Fenech discussed the organization's Student Employee Program on November 3, 2017 as part of a national Cyberinfrastructure Engineering Brown Bag virtual event. A recording and slides of the presentation are available on Google Drive.

    Published: Wednesday, November 29, 2017

  • IT Governance roundup for November

    The Teaching and Learning Portfolio met on October 24, the Enterprise Web Advisory Council met on November 3, and the Strategic Information Technology Committee met on November 28. The Architecture and New Technology Committee did not meet in November.

    Published: Wednesday, November 29, 2017

  • Kudos & Congratulations - November 2017

    UIT employees recognized for their excellent work.

    Published: Wednesday, November 29, 2017

  • USS engineer's art brings new meaning to gift-giving

    Scott Wilgar has been interested in art ever since he was a kid, when he spent his free time drawing pictures of Hot Wheels cars and watching his dad paint with watercolors.

    Published: Wednesday, November 29, 2017

Stories from October 2017


  • All-Hands Meeting photos and roundup

    The UIT All-Hands Meeting kicked off on Tuesday, October 17 with Chief Information Officer Steve Hess welcoming the group and introducing Randy Arvay, Chief Information Security Officer. Arvay took over to provide an update on security at the University, and talked about the top five threats in the industry today, the U's current security strategy and strengths, and the plan moving forward.

    Published: Wednesday, October 25, 2017

  • 2017-18 Kevin Taylor Service Award winner and nominees

    The UIT Kevin Taylor Memorial Service Award program was established in 2014 to recognize superior service and ongoing contributions by UIT employees. Congratulations to all of this year's nominees, and thanks for all that you do.

    Published: Wednesday, October 25, 2017

  • Meet Your Colleagues: Service Coordinators

    Spend a little time with UIT’s Service Coordinators in Network and Communications Infrastructure and it quickly becomes apparent that the recipe for their success includes a little levity and a lot of grace under pressure.

    Published: Wednesday, October 25, 2017

  • Network News: Device-dedicated wireless network in pilot phase

    In an effort to improve the wireless experience for students, UIT’s Network Team is conducting a pilot program in campus housing on a new University wireless network called ULink.

    Published: Wednesday, October 25, 2017

  • BI and OBIA: Deciphering the language of numbers

    BI and OBIA are partnering with other campus groups on a central BI hub. The goal is to supplant the old, siloed way of data gathering: individual units and departments each with their own BI methods and ways of reporting.

    Published: Wednesday, October 25, 2017

  • TLT rep speaks at CCUMC academic technology conference

    Chris Dawson, video post-production supervisor in UIT's Teaching & Learning Technologies (TLT), presented October 7 at the 2017 Consortium of College and University Media Centers (CCUMC) conference at the University of Notre Dame.

    Published: Wednesday, October 25, 2017

  • NCSAM 2017 is almost over. What did we learn?

    Each year, University Information Technology (UIT) participates in National Cyber Security Awareness Month (NCSAM) - a collaborative effort to teach students, staff, and faculty how to keep their online lives safe and secure.

    Published: Wednesday, October 25, 2017

  • CIS helpers offer assistance during Employee Appreciation Day 2017

    Staff from UIT's University Support Services were on hand to answer questions from staff and faculty about the new Campus Information Services (CIS) portal on Thursday, September 28 at Employee Appreciation Day (EAD), held at Rice-Eccles Stadium.

    Published: Wednesday, October 25, 2017

  • PMO News: IAM User Access Reviews are production-ready

    UIT's Identity and Access Management (IAM) team in the Information Security Office (ISO) has combined feedback from the Department of Pathology with data already collected from UIT, ITS and Campus HR managers selected to test a new user access review process in a SailPoint training environment.

    Published: Wednesday, October 25, 2017

  • IT Governance roundup for October

    The Teaching & Learning Portfolio met on September 27, and the Architecture and New Technology Committee (ANTC) met on October 23. The Strategic Information Technology Committee (SITC) and the Enterprise Web Advisory Council (EWAC) did not meet in October.

    Published: Wednesday, October 25, 2017

  • Kudos & Congratulations - October 2017

    UIT staff recognized for their excellent work.

    Published: Wednesday, October 25, 2017

  • UIT manager’s smart home saves itself from burning down

    It was 5:00 p.m. on a Friday afternoon when Dave Packham’s phone began sounding off multiple alarms, followed by an urgent phone call from his daughter. “Dad, the house is on fire,” she said.

    Published: Wednesday, October 25, 2017

Stories from September 2017


  • Guest column: Next generation data center technologies on horizon

    It's an exciting time to be in IT. There are so many new and innovative technologies available that are transforming how we deliver and consume IT services. Some of these technologies are critical to our ongoing success and must be part of our IT strategy going forward.

    Published: Wednesday, September 27, 2017

  • Behind the scenes: UIT support for football games

    UIT staff are working hard behind the scenes before, during, and after each home game to ensure everything runs the way it’s supposed to, from ticket scanner and concession stand connectivity, to maintaining Wi-Fi in the press box and cellular coverage for the whole stadium, to facilitating the upload of live statistics to various sports websites.

    Published: Wednesday, September 27, 2017

  • Network News: ACC Project Part 2 – Pathway engineers work their magic

    Prior to the discovery of four "surprise" conduits, the ACC "east feed" project already included 15,000 to 17,000 connections (phone, fiber, etc.). As Tim Goodale, senior product manager in UIT Pathway Engineering, put it, "Basically, everything that was running through a manhole had to be moved to all new infrastructure."

    Published: Wednesday, September 27, 2017

  • Center for High Performance Computing to help create SLATE science platform

    UIT's Center for High Performance Computing, along with the universities of Chicago and Michigan, have received a $4 million NSF grant to produce SLATE, a new online platform for stitching together large amounts of data from multiple institutions. The U's participation will be led by Joe Breen, Senior IT architect for CHPC.

    Published: Wednesday, September 27, 2017

  • Meet Your Colleagues: Governance, Risk & Compliance (GRC)

    In the world of IT, unmanaged risk has real-world consequences. Sloppy data handling often precedes a security breach. Getting a comprehensive picture of risks associated with IT products and systems in use at the University is one element of Governance, Risk & Compliance (GRC) in the Information Security Office (ISO).

    Published: Wednesday, September 27, 2017

  • UIT Golf Tournament 2017

    UIT has been hosting the UIT Golf Tournament each year since 2009. Colleagues from UIT and Information Technology Services (ITS) hit the green for nine holes of golf, plus dinner, prizes, and a year of bragging rights.

    Published: Wednesday, September 27, 2017

  • October is National Cyber Security Awareness Month

    For the fourth year in a row, UIT will be participating in National Cyber Security Awareness Month, a nationwide effort sponsored by the Department of Homeland Security to provide education about cyber threats and offer tips and best practices concerning how to stay safe online.

    Published: Wednesday, September 27, 2017

  • Appropriate software usage at the U: what not to do

    Imagine you’ve got a piece software on your work computer, and the license for it has recently expired (but the software still works). You haven’t been using the software that much, so you’re hesitant to pay to renew the license. That’s okay, right? Wrong.

    Published: Wednesday, September 27, 2017

  • IT Governance roundup for September

    The Strategic Information Technology Committee met on September 19 and the Enterprise Web Advisory Council met on September 22. The Architecture and New Technology Committee (ANTC) did not meet in September.

    Published: Wednesday, September 27, 2017

  • Kudos & Congratulations - September 2017

    UIT staff recognized for their excellent work.

    Published: Wednesday, September 27, 2017

  • The healing power of music: a story of love and loss

    Tragedy always strikes when you least expect it – and in the summer of 2016, it happened to Tina Nguyen. First, her uncle-in-law passed away from a sudden heart attack. Then, the family dog was put down. And then, in June, her mother was diagnosed with adenocarcinoma – non-smoker’s lung cancer – stage 4. The doctors gave her six to twelve months to live.

    Published: Wednesday, September 27, 2017

Stories from August 2017


  • USS QA team saves time with automated functional testing

    The USS Quality Assurance (QA) team has a tough job: constantly trying to ensure every software application or system USS develops for students, staff, and faculty is customer-ready prior to release.

    Published: Wednesday, August 30, 2017

  • UIT preparations lead to another successful start to fall semester

    It's hard to believe summer break is over, but fall semester has indeed already begun – and UIT has been hard at work to ensure a smooth start of school.

    Published: Wednesday, August 30, 2017

  • UIT Student Employee Program unveils new website

    UIT's Student Employee Program continues to grow – from 17 student employees in 2015 to over 55 in 2016 – and for good reason.

    Published: Wednesday, August 30, 2017

  • Network News: UIT hits milestone in ACC project

    Scores of UIT employees are breathing a sigh of relief after successfully relocating hundreds of fiber optic cables that provide network services to the University of Utah’s health sciences campus.

    Published: Wednesday, August 30, 2017

  • New look for CIS coming September 8

    On September 8, 2017 Campus Information Services (CIS), the online application used by students, faculty, and staff to access everything from paychecks to class schedules, is getting a new look.

    Published: Wednesday, August 30, 2017

  • Meet Your Colleagues: IT Service Management Process Support

    Maybe you've heard of ITSM and ITIL. But what are they, and how do they relate to how services are delivered and supported at the University of Utah?

    Published: Wednesday, August 30, 2017

  • UIT says goodbye to Process Team's Urry

    On August 16, colleagues bid farewell to Jim Urry, process consultant in UIT's Strategic Planning and Process Team.

    Published: Wednesday, August 30, 2017

  • MATLAB available at low cost to all students, staff, and faculty

    The University of Utah is pleased to announce that the campus-wide MathWorks MATLAB Total Academic Headcount site license has been renewed – once again providing the software at a much lower cost to users across the University.

    Published: Wednesday, August 30, 2017

  • IT Governance roundup

    The Strategic Information Technology Committee met on Aug. 15, Teaching and Learning Portfolio on Aug. 22, Enterprise Web Advisory Council on Aug. 25, and Architecture and New Technology Committee on Aug. 28.

    Published: Wednesday, August 30, 2017

  • Node 4: What's in a name?

    In the case of Node 4, the U's role in the birth of the internet.

    Published: Wednesday, August 30, 2017

  • Kudos & Congratulations - August 2017

    UIT staff recognized for their excellent work.

    Published: Wednesday, August 30, 2017

  • UIT’s Monson helps found non-profit for politically aspiring millennials

    Are you a millennial who wants to become involved with local politics, but you aren’t quite sure where to start? Emerging Leaders Initiative (ELI) can help.

    Published: Wednesday, August 30, 2017

Stories from July 2017


  • USS’s Kahriman, Bosnian refugee, completes MS in gerontology

    Alijana Kahriman, administrative officer for UIT University Support Services (USS), just completed her master’s degree in gerontology at the University of Utah – and she’s got a bright future ahead of her.

    Published: Wednesday, July 26, 2017

  • Network News: Building a next generation data center

    It used to be that you had applications, and you had the network. Then in 2013, Cisco announced an ambitious data center strategy that centered around the idea of Application Centric Infrastructure (ACI).

    Published: Wednesday, July 26, 2017

  • Meet Your Colleagues: Database Mgmt. & Platform Support Services

    Every high-profile technology owes its existence to lower-profile platforms. Take the database. Nothing would be on the internet without one, and without database management, University applications simply wouldn't exist.

    Published: Wednesday, July 26, 2017

  • Update on IAM User Access Reviews

    A pilot program testing a new user access review process has passed the halfway point. The U's Information Security Office is implementing the process, which will soon require all managers at the University of Utah to review their employees’ access to certain high-risk applications.

    Published: Wednesday, July 26, 2017

  • Kevin Taylor Service Award committee welcomes two new members

    UIT is pleased to announce that Bryan Morris, technical supervisor for Network and Communications Infrastructure, and Rachael Sheedy, senior project manager for the Project Management Office, have been selected to fill existing vacancies on the Kevin Taylor Service Award committee.

    Published: Wednesday, July 26, 2017

  • UIT's start of school preparations underway

    As the start of fall semester approaches, UIT has once again established a special monitoring and response team to swiftly address any core service degradation that may occur as students, faculty, instructors, and staff return to campus.

    Published: Wednesday, July 26, 2017

  • Guest column: An update on the MacAdmin group

    The University of Utah's MacAdmin group has been meeting for more than 20 years, on the third Wednesday of every month at Marriott Library classroom 1705A, located inside the Faculty Center on the first floor.

    Published: Wednesday, July 26, 2017

  • TLT staff present at InstructureCon

    UIT would like to extend a warm congratulations to three TLT employees presenting at InstructureCon this week: Jon Thomas, Qin Li, and Jihoon Yoo.

    Published: Wednesday, July 26, 2017

  • IT Governance roundup for July

    The Teaching and Learning Portfolio met on July 6, 2017. The Architecture and New Technology Committee (ANTC) and the Strategic Information Technology Committee (SITC) both canceled the July meetings.

    Published: Wednesday, July 26, 2017

  • Kudos & Congratulations - July 2017

    UIT staff recognized for their excellent work.

    Published: Wednesday, July 26, 2017

  • Arvay talks about first 2 months as CISO

    After two months of whirlwind introductions, Dr. Randy Arvay, the University’s new chief information security officer (CISO), is starting to settle in.

    Published: Wednesday, July 26, 2017

Stories from June 2017


  • Security Operations Center (SOC) delivers 24-hour detection & response

    With the frequency and complexity of cyber attacks targeting universities and hospitals rising – day and night – the Security Assurance Team in UIT's Information Security Office launched a 24/7 Security Operation Center in March.

    Published: Wednesday, June 28, 2017

  • Photos & Video: Summer Fiesta

    On a hot spring day that felt every bit like summer, members of University Information Technology, Information Technology Services, and University Medical Billing took a break from the office to gather at the Gallivan Center for fun, music, and food.

    Published: Wednesday, June 28, 2017

  • Meet Your Colleagues: Service Management Platform Services

    Meet the team doing all the behind-the-scenes work for ServiceNow, the common service management platform used by University Information Technology (UIT) and Information Technology Services (ITS).

    Published: Wednesday, June 28, 2017

  • Coming soon: Affordable archival storage for U campus/hospital

    University Information Technology is excited to announce a new service that’s sure to make IT managers happy: affordable object-based storage for archives, backups, and data replication.

    Published: Wednesday, June 28, 2017

  • Photos: Anita Sjoblom retirement reception

    On June 16, friends and coworkers gathered at 102 Tower to bid farewell to Anita Sjoblom, product manager in UIT since 2010. Sjoblom is retiring and relocating to Mesquite, Nevada with her fiancé Dennis and dog Reesie.

    Published: Wednesday, June 28, 2017

  • PMO News: Legacy phone system Coral officially decommissioned

    The Coral phone system was implemented in 2005 as a replacement system for off-campus clinics acquired by U Health. Over the last few years, however, we've been transitioning off-site clinics to newer systems that provide more capabilities.

    Published: Wednesday, June 28, 2017

  • Guest column: An update on ITX

    The U's IT Exchange (ITX) group has been meeting now since June of 2016, and we thought this would be a good opportunity to provide a refresher on the kinds of topics covered, the meeting format, and how the meetings have generally been going over the past year.

    Published: Wednesday, June 28, 2017

  • Network News: Fiber to DDC upgraded from 10 to 40 Gb

    UIT's Network Team has completed a major equipment upgrade, bringing eight links of Ethernet fiber that extend from campus to the Downtown Data Center (DDC) up from 10 Gb to 40 Gb, with the potential to be boosted to 100 Gb in the future.

    Published: Wednesday, June 28, 2017

  • Photos: Utah Nanofab

    The Utah Nanofab, located in the Sorenson Molecular Biotechnology Building, comprises nano-scale imaging and surface analysis as well as a cleanroom thin film deposition and patterning (think: computer chip technology).

    Published: Wednesday, June 28, 2017

  • Governance roundup

    The Teaching and Leaning Portfolio met on May 31. The Architecture and New Technology Committee (ANTC) met on June 26. The Strategic Information Technology Committee (SITC) did not meet in June.

    Published: Wednesday, June 28, 2017

  • Self-service screen recorder available to U community

    UIT's Teaching & Learning Technologies (TLT) provides a do-it-yourself screen recording tool in Canvas – the Kaltura Desktop Recorder - which is available to all U faculty, staff and students.

    Published: Wednesday, June 28, 2017

  • Reminder: Kronos update July 16

    Kronos - the University's payroll application - is getting a huge upgrade.

    Published: Wednesday, June 28, 2017

  • Kudos & Congratulations

    UIT staff recognized for their excellent work.

    Published: Wednesday, June 28, 2017

  • Moore spends 23 days rafting Colorado River [video]

    As you descend the Colorado River, canyon walls rise higher and higher, thousands of feet into the sky. This dramatic landscape laid the backdrop for an epic 23-day rafting trip this past March for UIT's Chris Moore and 14 fellow adventurers.

    Published: Wednesday, June 28, 2017

Stories from May 2017


  • IAM Team rolling out user access reviews for high-risk apps

    UIT’s Information Security Office (ISO) is implementing a new quarterly process that will require all managers at the University of Utah to review their employees’ elevated access to high-risk applications.

    Published: Wednesday, May 31, 2017

  • Kronos upgrade to include new look & feel, Java fixes

    This summer, Kronos -- the University’s payroll application -- is getting a huge upgrade, which will fix instability and Java issues, and provide users a brand new look and feel.

    Published: Wednesday, May 31, 2017

  • Adobe CC agreement renewed for another three years

    UIT is excited to announce that students, faculty, and staff will have access to Adobe’s Creative Cloud for another three years, thanks to an agreement signed earlier this month.

    Published: Wednesday, May 31, 2017

  • Summer Fiesta party details

    Summer is almost here - and so is the UIT, ITS, and UMB Summer Fiesta! This year's party will be held on June 6 from 11:00 a.m. - 1:00 p.m. at the Gallivan Center, located at 239 S. Main Street.

    Published: Wednesday, May 31, 2017

  • Meet Your Colleagues: CHPC User Services

    Researchers at the University of Utah are fortunate to have the User Services Team in UIT's Center for High Performance Computing to guide critical decisions. In a huge data set dilemma, they're the equivalent of a Don't Panic button.

    Published: Wednesday, May 31, 2017

  • PeopleSoft 9.2 FMS testing continues

    User testing on PeopleSoft 9.2 Financial Management System (FMS) continues ahead of an October 13, 2017 release.

    Published: Wednesday, May 31, 2017

  • USS hosts "Office Olympics"

    On May 19, University Support Services (USS) employees spent an afternoon working on their ping pong and foosball skills in an employee-morale booster dubbed "Office Olympics."

    Published: Wednesday, May 31, 2017

  • U community helps UIT test new CIS portal

    University staff and students recently got hands-on with the Campus Information Services (CIS) portal, which is undergoing its first redesign since 2003.

    Published: Wednesday, May 31, 2017

  • IT Professionals Board welcomes two new members

    The IT Professionals Forum elected two new board members in April - Heather Bennett and Angel Warkentin.

    Published: Wednesday, May 31, 2017

  • HR's Peterson leaving the U, heading to CA

    Human Resources' Kristina Peterson, HR Analyst, will be leaving the U effective June 2017 and relocating to San Diego, CA to be near family.

    Published: Wednesday, May 31, 2017

  • UIT Kerberos services will be retired July 12, 2017

    Legacy Kerberos authentication services (kdc1 and kdc2) will be retired on July 12, 2017.

    Published: Wednesday, May 31, 2017

  • ARUP Blood Services hosts drive at 102 Tower

    ARUP Blood Services stopped by 102 Tower on May 2, 2017 to host a bood drive, and donors in UIT, ITS, EDW, & UMB contributed 19 pints of blood.

    Published: Wednesday, May 31, 2017

  • Governance roundup for May

    The Strategic Information Technology Committee (SITC) met on May 16. ANTC did not meet in May. The Teaching & Learning Portfolio will meet on May 31 at 2:00 p.m.

    Published: Wednesday, May 31, 2017

  • Kudos & Congratulations

    UIT staff recognized for their excellent work.

    Published: Wednesday, May 31, 2017

  • Budding filmmaker in TLT talks shop about “shorts”

    Kenny Larson's interest in filmmaking began with a low-resolution black-and-white toy camcorder by Tyco. He was 8. Fast-forward to 12, he and his buddies were making short skater movies that Larson joked were "mostly incoherent."

    Published: Wednesday, May 31, 2017

Stories from April 2017


  • Headlee former Army medic, basketballer, entrepreneur

    Clarke Headlee, account executive in Network and Communications Infrastructure (NCI), is a perfect example of the power that nature and nurture play in our lives.

    Published: Wednesday, April 26, 2017

  • New web forms speed UBenefits' paperless evolution

    UIT's HR web development team in University Support Services (USS) and the U's Division of Human Resources continue to roll out PeopleSoft-driven enhancements to the UBenefits web application, automating the U employee benefits enrollment/change process while phasing out paper forms.

    Published: Wednesday, April 26, 2017

  • Photos: Amber Angell farewell reception

    On March 30, UIT colleagues joined together to wish Amber Angell, executive assistant for Network & Communications Infrastructure (NCI), a fond farewell.

    Published: Wednesday, April 26, 2017

  • University Hospital now printing – yes, printing – real food

    Imagine your favorite food: maybe it’s pizza, or mac and cheese. Now, imagine eating it after it’s been thrown in a blender. For patients with dysphagia, a condition that requires a consistency-modified diet, this is a common reality.

    Published: Wednesday, April 26, 2017

  • USS’s Twitchell awarded Bennion Center’s “Campus Partner of the Year”

    UIT is proud to announce that University Support Services’ Lani Twitchell has received the Campus Partner of the Year award, presented by the Lowell Bennion Community Service Center.

    Published: Wednesday, April 26, 2017

  • OnBase gaining ground as document management tool

    OnBase by Hyland, an enterprise digital document management system (DMS), is gradually gaining favor at the University.

    Published: Wednesday, April 26, 2017

  • Photos: UberPuppies pays a visit to USS

    On March 23, University Support Services (USS) employees were treated to a special visit by not one, but two adorable puppies - along with Utah Jazz player Trey Lyles.

    Published: Wednesday, April 26, 2017

  • Meet Your Colleagues: Product Management (CTO)

    UIT's Product Management (CTO) Team oversees the lifecycle of products and services for the Chief Technology Officer organization.

    Published: Wednesday, April 26, 2017

  • Network News: How to be a "Good WiFi Citizen"

    UIT's new flyer, "Be A Good WiFi Citizen," outlines best practices for connecting to WiFi at the University - in addition to actions that can interfere or degrade the performance of the U's WiFi network.

    Published: Wednesday, April 26, 2017

  • CHPC receives NIH award for its protected environment

    The Center for High Performance Computing (CHPC) recently received a notice of award from the National Institutes of Health for CHPC's S10 major equipment proposal.

    Published: Wednesday, April 26, 2017

  • Governance roundup

    The Architecture & New Technology Committee (ANTC) met on March 27 and April 24, and the Teaching & Learning Portfolio met on March 28-29. The Strategic Information Technology Committee (SITC) did not meet in April.

    Published: Wednesday, April 26, 2017

  • Kudos & Congratulations

    UIT staff recognized for their excellent work.

    Published: Wednesday, April 26, 2017

  • Dr. Randy Arvay named CISO

    The University of Utah has hired Randall (Randy) J. Arvay, chief information security officer (CISO) at The University of Mississippi Medical Center, as the school’s new CISO, effective May 22, 2017.

    Published: Wednesday, April 26, 2017

Stories from March 2017


  • Brand new look and feel for CIS coming this summer

    Get excited: the online application you use to access everything from your paycheck to your class schedule is finally getting a new look.

    Published: Wednesday, March 22, 2017

  • UIT bids farewell to NCI's Amber Angell

    Amber Angell has been part of the University Information Technology (UIT) team for five years. Her smile and willingness to tackle whatever she is assigned have made our organization a better place. It is with regret that I announce Amber's last day with UIT and the University is March 30, 2017.

    Published: Wednesday, March 22, 2017

  • UIT Talks town hall program gets underway

    UIT kicked off a new semi-regular town hall program "UIT Talks" in March. The short, 30-minute events are designed to provide information and dialog opportunities for the University of Utah community regarding UIT initiatives, projects, and service.

    Published: Wednesday, March 22, 2017

  • PMO News: ServiceNow selected as UIT's project management tool

    We're pleased to announce that after a careful review and analysis of several project management tools, including Planview, Jira, Basecamp, and ServiceNow, we've selected ServiceNow as UIT's project management tool.

    Published: Wednesday, March 22, 2017

  • Meet Your Colleagues: TLT Video Services Team

    Experts at being inconspicuous, you might not realize that the Video Services Team in UIT’s Teaching & Learning Technologies records, on average, 15 classes each school day, and over the past two academic years has filmed and edited about 1,500 short video “modules” for UOnline courses.

    Published: Wednesday, March 22, 2017

  • Network News: SolarWinds helps UIT stay on top of system performance

    The U's Network Operations Center (NOC) receives real-time metrics on the status of University applications from campus, clinical and external locations, which can be viewed on a SolarWinds-powered Health Summary Dashboard.

    Published: Wednesday, March 22, 2017

  • CHPC receives NSF grant totaling close to $1.5M

    The National Science Foundation recently awarded the Center for High Performance Computing (CHPC) -- the research computing arm of UIT -- a 3-year, $1,497,820 CyberTeam grant in collaboration with the University of Colorado at Boulder (CUB) and Colorado State University (CSU).

    Published: Wednesday, March 22, 2017

  • U community: IT research resources are at your fingertips

    UIT contracts with several top-tier, IT-related research groups to give members of the University of Utah community complimentary access to privileged research, professional development and other opportunities via campus memberships and/or subscriptions.

    Published: Wednesday, March 22, 2017

  • Governance roundup

    The Architecture & New Technology Committee (ANTC) met on February 27, the Teaching & Learning Portfolio met on March 7, and the Strategic Information Technology Committee (SITC) met on March 21.

    Published: Wednesday, March 22, 2017

  • MATLAB: latest release available for download

    The latest version of MATLAB - R2017a - has been released and includes a number of new features. Remember, the MATLAB Total Academic Headcount (TAH) Academic Annual License is available to students, faculty, and staff.

    Published: Wednesday, March 22, 2017

  • New campus license for LabArchives

    The University of Utah recently signed a campus-wide agreement with LabArchives, which provides the U community with free cloud-based Electronic Lab Notebooks (ELNs).

    Published: Wednesday, March 22, 2017

  • Kudos & Congratulations

    UIT staff recognized for their excellent work.

    Published: Wednesday, March 22, 2017

  • USS's Leduc returns to Donizetti's "Lucia" for fourth time

    What all opera lovers have in common is, well, the moment they fell in love. For Nelson Leduc, software engineer in UIT's University Support Services' HR/Auxiliary Team, that moment came at age 33. He was considering auditioning for a local opera and figured, “I ought to go and see what I’m getting into."

    Published: Wednesday, March 22, 2017

Stories from February 2017


  • Barb Iannucci named Associate Director of USS Content & Usability

    UIT is pleased to announce that Barb Iannucci has been promoted to Associate Director of Content & Usability for UIT University Support Services (USS).

    Published: Wednesday, February 22, 2017

  • Meet Your Colleagues: Campus Telephone Operators

    The first encounter many people have at the University is a friendly voice at the other end of the phone. Sometimes it’s a prospective student, vendor, Ute sports fan or theater enthusiast with a directory or campus question – other times, it’s a parent worried about a hard-to-reach student.

    Published: Wednesday, February 22, 2017

  • Tower Deli: Serving up fast, fresh food from local vendors

    Hungry? If you work at 102 Tower, you’re in the right place. The Tower Deli, located in the lobby, is open to meet your breakfast, lunch and anytime snack needs from 7:30 a.m. to 2:00 p.m. Monday through Friday.

    Published: Wednesday, February 22, 2017

  • USS engineer’s app processes $125 million in transactions since go-live

    Marc Thompson is an ideas man – he’s always thinking up ways to improve the processes of the University. So it’s no surprise that when the U needed a campus-wide solution for credit card processing, Thompson was ready.

    Published: Wednesday, February 22, 2017

  • 102 Tower Open House

    On Tuesday, February 28, 2017, University Information Technology and University of Utah Health Sciences will host an open house at 102 Tower, the new downtown location for a number of University departments.

    Published: Wednesday, February 22, 2017

  • Network News: Infoblox improves IP management, shores up security

    To get a better handle on available IP space across all devices, stabilize the University's IP address management environment and open up disaster recovery options, UIT’s network team deployed Infoblox.

    Published: Wednesday, February 22, 2017

  • Student technology survey informs funding, TLT to explore lab use

    Jon Thomas, director of UIT's Teaching and Learning Technologies (TLT), will lead a working group to better align the investment in computer labs with student needs.

    Published: Wednesday, February 22, 2017

  • Governance roundup for February

    The Architecture and New Technology Committee (ANTC) met on January 21, 2017, and the Teaching and Learning Portfolio met on January 31, 2017.

    Published: Wednesday, February 22, 2017

  • Kudos & Congratulations

    UIT staff recognized for their excellent work.

    Published: Wednesday, February 22, 2017

  • Never say never: Singer-songwriter's road leads back to Utah

    Levi Conner’s lyrics in “Never Coming Back” unfold like an old roadmap – dog-eared, thumbed through, loose at the seams.

    Published: Wednesday, February 22, 2017

Stories from January 2017


  • Tabernacle to Carnegie Hall: The musical journey of USS’s Carter

    Utah Voices left obscurity behind the moment it stepped off the stage at the Lincoln Center of Performing Arts in 2011. "We felt honored to be there," said Gary Carter, Associate Director of Enterprise Resource Planning, who also sings in the community choir.

    Published: Wednesday, January 18, 2017

  • Meet Your Colleagues: ISO Security Assurance

    Guarding against thousands of cyber attacks each week keeps Colby Gray, Security Assurance Manager in UIT's Information Security Office, and his dedicated team of security analysts busy.

    Published: Wednesday, January 18, 2017

  • Network News: Firewall replacement completed

    With an ever-growing student population, a huge increase in mobile devices, and an increase in medical devices on campus, it's critical that the University is equipped to meet current and future growth.

    Published: Wednesday, January 18, 2017

  • Special guests to visit 102 Tower

    On January 24, 2017, employees in 102 Tower will be treated to distinguished visitors in the building

    Published: Wednesday, January 18, 2017

  • Governance roundup for January

    The Strategic Information Technology Committee (SITC) met on January 17. The Architecture and New Technology Committee (ANTC) will meet on January 23, and the Teaching & Learning Portfolio will meet on January 31.

    Published: Wednesday, January 18, 2017

  • UIT preparations promote successful start of spring 2017

    Welcome back, students and faculty! UIT has been hard at work to ensure a smooth start to the spring 2017 semester.

    Published: Wednesday, January 18, 2017

  • Kudos & Congratulations - January 2016

    UIT staff recognized for their excellent work.

    Published: Wednesday, January 18, 2017

Stories from December 2016


  • Photos: 2016 UIT Holiday Party

    The annual University Information Technology (UIT) holiday party was held on Tuesday, December 13.

    Published: Friday, December 16, 2016

  • Network News: Campus Backbone cutover is complete

    On November 30, 2016, UIT switched off the old Campus Network Backbone (CNB), marking the end of a major undertaking to move all campus and hospital buildings over to new network backbone equipment.

    Published: Friday, December 16, 2016

  • PMO News: Happy Holidays!

    On behalf of the entire UIT Project Management Office, we'd like to wish you a wonderful holiday season.

    Published: Friday, December 16, 2016

  • Kudos & Congratulations - December 2016

    UIT staff recognized for their excellent work.

    Published: Friday, December 16, 2016

  • Governance roundup for December

    No governance committees met during the month of December. All three committees are scheduled to meet in January.

    Published: Friday, December 16, 2016

Stories from November 2016


  • Sneak peek at new IT Service Catalog; Go-live December 13, 2016

    On December 13, 2016, users of the University’s IT Service Catalog will notice a new interface.

    Published: Wednesday, November 30, 2016

  • 102 Tower update: UIT/ITS 4th floor move-in

    Members of UIT and ITS help desk and infrastructure groups arrived for their first day of work on the fourth floor of the 102 Tower building on November 21, 2016.

    Published: Wednesday, November 30, 2016

  • UIT veterans on how military service informed their civilian careers

    On November 11, 2016, a series of Veterans Day events on campus honored U.S. military veterans — including more than 1,100 veterans enrolled or working as faculty and staff.

    Published: Wednesday, November 30, 2016

  • Network News: New website is live

    It's safe to say that the university's network operations team is one of the busiest groups on campus - and that’s why we've decided to launch a new website to provide a channel for communicating network news.

    Published: Wednesday, November 30, 2016

  • Meet Your Colleagues: USS Quality Assurance

    Think of Quality Assurance (QA) in UIT’s University Support Services (USS) as gatekeepers. They ensure that every software application or system developed for students, staff and faculty is customer-ready prior to release.

    Published: Wednesday, November 30, 2016

  • Guest column: Takeaways from the 2016 Gartner Symposium

    Each year in October I have the opportunity to attend Gartner’s annual symposium. Gartner brings together their best analysts who specialize on specific aspects of IT and provide education on just about every aspect of IT you can imagine.

    Published: Wednesday, November 30, 2016

  • Photos: UIT & ITS Halloween Party

    Each year, the Information Technology Services (ITS) and University Information Technology (UIT) employees in 585 and 650 Komas make it a point to have a fun and festive Halloween - and this year was no different.

    Published: Wednesday, November 30, 2016

  • CHPC again reps the U at Supercomputing 2016

    CHPC once again represented the U at the 2016 Supercomputing Conference, an international gathering for people working with high performance computing, networking, storage, and analysis.

    Published: Wednesday, November 30, 2016

  • Credit card card processing app saves the U time and money

    UIT's University Support Services (USS) recently deployed a single University Credit Card Processing (UCCP) application for online transactions that's expected to save significant money and administrative effort.

    Published: Wednesday, November 30, 2016

  • PMO News: 3.5 Steps to Effective Risk Management

    In project meetings we unknowingly discuss risk, in the context of “what-ifs?” The project team may not realize these risk factors, so they are not assessed or managed until the risk occurs.

    Published: Wednesday, November 30, 2016

  • Governance roundup for November

    The Teaching and Learning Portfolio met on November 1, and the Strategic Information Technology Committee (SITC) met on November 15.

    Published: Wednesday, November 30, 2016

  • Kudos & Congratulations - November 2016

    UIT staff recognized for their excellent work.

    Published: Wednesday, November 30, 2016

  • Interesting and relevant links

    Your writers for Node 4 occasionally come across stories that we think would be interesting or relevant to our readership. We'll post those links here each issue.

    Published: Wednesday, November 30, 2016

  • TLT employees find friends and more on kickball team

    What are you doing this winter to stay active? Why not join a sports league and play with your fellow TLT colleagues, Jake Dahdah and Pete Hemingway?

    Published: Wednesday, November 30, 2016

Stories from October 2016


  • Meet Sangjae Park: pro gamer, computer scientist, and film buff

    Gaming, computer science, films, and fine art: these are just a few of Sangjae Park’s favorite things – with video games topping out the list.

    Published: Wednesday, October 26, 2016

  • PMO News: New website is live

    Since the Project Management Office officially formed in March, we’ve been busy. So maybe that’s an understatement; we have so much going on right now!

    Published: Wednesday, October 26, 2016

  • 102 Tower: update and photos

    Progress continues on the new building where most UIT and ITS staff will be moving by the end of the calendar year. Furniture started to arrive in September and is being installed on the second floor.

    Published: Wednesday, October 26, 2016

  • "A chance to make friends": UIT colleagues coach Special Olympics team

    You've practiced the shot 200 times. Now it's game time, it counts, and your teammate just dished you the basketball. You square up to shoot, the ball is on target … nothing but net.

    Published: Wednesday, October 26, 2016

  • Guest column: Developing a holistic web strategy for the U

    How many smart and talented people does it take to develop a holistic web strategy? Apparently, twenty-five. At least that’s how many answered the call in September.

    Published: Wednesday, October 26, 2016

  • All-Hands Meeting photos and roundup

    The UIT All-Hands Meeting kicked off on Wednesday, September 28, 2016 with Chief Information Officer Steve Hess discussing UIT and campus strategic plans.

    Published: Wednesday, October 26, 2016

  • Staff members rep UIT at Employee Appreciation Day

    UIT staff members took a break from the office on Thursday, September 29, 2016 to attend this year’s Employee Appreciation Day (EAD) at Rice-Eccles Stadium.

    Published: Wednesday, October 26, 2016

  • Governance roundup for October

    The Architecture and New Technology Committee (ANTC) met on September 26 and October 24, and the Teaching and Learning Portfolio met on October 5.

    Published: Wednesday, October 26, 2016

  • Meet Your Colleagues: Voice Systems Engineers

    Behind every workplace technology is a team of unsung engineers making it seamless, day in and out – like the Voice Systems Engineers in UIT’s Unified Communications.

    Published: Wednesday, October 26, 2016

  • IT Exchange: Team-building over tech topics

    There was a time when collaboration meant board rooms with whiteboards and donuts, if you were lucky. Today it often means collaboration technology.

    Published: Wednesday, October 26, 2016

  • ITX Group discusses computing resources in and outside of CHPC

    The recent IT Exchange (ITX) group meeting focused on the variety of resources available from UIT's Center for High Performance Computing (CHPC), in addition to regional and national resources for research computing support.

    Published: Wednesday, October 26, 2016

  • #NCSAM is almost over. What did we learn?

    Each year, University Information Technology (UIT) participates in National Cyber Security Awareness Month - a collaborative effort to teach students, staff, and faculty how to keep their online lives safe and secure.

    Published: Wednesday, October 26, 2016

  • 2016-17 Kevin Taylor Service Award winner and nominees

    Congratulations to Shellie Eide, University Support Services, for winning this year's Kevin Taylor Service Award!

    Published: Wednesday, October 26, 2016

  • Kudos & Congratulations - October 2016

    UIT staff recognized for their excellent work.

    Published: Wednesday, October 26, 2016

  • Interesting and relevant links

    Your writers for Node 4 occasionally come across stories that we think would be interesting or relevant to our readership. We'll post those links here each issue.

    Published: Wednesday, October 26, 2016

  • 2FA requirement coming December 28, 2016

    Higher education and health care institutions have long been a stomping ground for malicious hackers, and the U is a frequent target of phishing attempts and cyber threats intent on harvesting credentials.

    Published: Wednesday, October 26, 2016

Stories from September 2016


  • 102 Tower: update and photos

    Progress continues on the new building where most UIT and ITS staff will be moving by the end of the calendar year.

    Published: Wednesday, September 21, 2016

  • 102 Tower commute: Let’s talk TRAX

    Plenty of perks await UIT/ITS employees moving to 102 Tower this fall: new office spaces, high ceilings, and abundant dining options, for starters.

    Published: Wednesday, September 21, 2016

  • Meet your colleagues: Finance & Inventory

    UIT's Finance Department, led by Director/Chief Financial Officer Lisa Kuhn, plans and manages the financial activities in UIT and the Utah Education Network (UEN).

    Published: Wednesday, September 21, 2016

  • Network connection agreement further improves U security

    After weeks of writing, revising, and polishing, the University of Utah now has an official network connection agreement in place for all departments thanks to the collaborative effort of IT Professionals across campus, along with the approval of both IT governance committees.

    Published: Wednesday, September 21, 2016

  • Guest column: Take charge of your communication tech

    We're all really, really busy. There’s an endless stream of emails, texts, phone calls and voicemails bombarding us, and we’re tethered to our communication technologies all day, every day.

    Published: Wednesday, September 21, 2016

  • Governance roundup for September

    The Teaching and Learning Portfolio met on September 7, and the Strategic Information Technology Committee (SITC) met on September 20.

    Published: Wednesday, September 21, 2016

  • October is National Cyber Security Awareness Month

    For the third year in a row, UIT will be participating in National Cyber Security Awareness Month, a nationwide effort sponsored by the Department of Homeland Security.

    Published: Wednesday, September 21, 2016

  • Photos: Dan Bowden farewell reception

    On Monday August 29, 2016, colleagues from across the University of Utah and the broader Utah community joined together to wish Dan Bowden, former CISO, a fond farewell.

    Published: Wednesday, September 21, 2016

  • Kudos & Congratulations - September 2016

    UIT staff recognized for their excellent work.

    Published: Wednesday, September 21, 2016

  • Interesting and relevant links

    Your writers for Node 4 occasionally come across stories that we think would be interesting or relevant to our readership. We'll post those links here each issue.

    Published: Wednesday, September 21, 2016

  • Corey Roach named Interim CISO

    UIT is pleased to announce that Corey Roach has been named Interim Chief Information Security Officer effective Thursday, September 1, 2016.

    Published: Wednesday, September 21, 2016

  • ISO's Udy and TreeUtah: Part of a reforestation revolution

    Thick stands of trees line state highway 210, giving way to overlooks of rippling streams and craggy peaks. At first glance, you'd never know that Alta – Little Cottonwood Canyon's northernmost community – was home to two mining booms.

    Published: Wednesday, September 21, 2016

Stories from August 2016


  • UIT start of school preparations

    To ensure a smooth start to Fall Semester, UIT staff have been busy fulfilling IT infrastructure needs, expanding campus wireless coverage, and testing load capacity for critical campus services, among other things.

    Published: Tuesday, August 23, 2016

  • UIT’s Sallay invited to White House as Make Salt Lake rep

    One moment UIT’s Beth Sallay is elected president of Make Salt Lake, the next, she's invited to the President's house.

    Published: Tuesday, August 23, 2016

  • Outgoing CISO reflects on his time at the U

    After serving three years as the University’s Chief Information Security Officer (CISO), Dan Bowden will be departing the U in September and moving to Virginia Beach, VA to take on the role as vice president and CISO for Sentara Healthcare.

    Published: Tuesday, August 23, 2016

  • UIT groups: what can StratComm do for you?

    If you work for University Information Technology (UIT) and need help communicating what your department is up to, you’re in luck: you have a team of professional writers ready to help with all your communication needs.

    Published: Tuesday, August 23, 2016

  • Play ball! USS hits the diamond for some sun and softball fun

    University Support Services (USS) needed a cure for the summertime blues – a season marked by longing looks out office windows (in short supply for USS staff in their current locations).

    Published: Tuesday, August 23, 2016

  • Jeff Patton: Making UIT product managers more "customer-centric"

    Jeff Patton wants UIT product managers to be more like doctors and less like waiters.

    Published: Tuesday, August 23, 2016

  • Two UIT employees nominated for staff excellence award

    UIT extends a warm congratulations to two employees, Jeanne Krogen and Trevor Long, who were both nominated for the University of Utah 2016 Administration District Staff Excellence Award.

    Published: Tuesday, August 23, 2016

  • UBenefits process continues to go paperless

    When new University employees apply for benefits, they’re still responsible for filling out and delivering a small number of paper forms – a practice that University Support Services (USS) has been working towards phasing out.

    Published: Tuesday, August 23, 2016

  • ServiceNow mobile app available for iOS, Android

    One of the robust features of the new iteration of ServiceNow is its native mobile application.

    Published: Tuesday, August 23, 2016

  • For Quality Assurance and Engineering, collaboration is key

    Quick – think of a product that was developed without software. Not so easy, is it?

    Published: Tuesday, August 23, 2016

  • Governance roundup for August

    The Teaching and Learning Portfolio met on August 4, and the Architecture and New Technology Committee (ANTC) met on August 15.

    Published: Tuesday, August 23, 2016

  • Kudos & Congratulations - August 2016

    UIT staff recognized for their excellent work.

    Published: Tuesday, August 23, 2016

  • Interesting and relevant links

    Your writers for Node 4 occasionally come across stories that we think would be interesting or relevant to our readership. We'll post those links here each issue.

    Published: Tuesday, August 23, 2016

  • 102 Tower: update and photos

    On Tuesday August 9, some UIT and ITS staff had the opportunity to tour the new building where most of the two organizations will be moving in just a few months

    Published: Tuesday, August 23, 2016

Stories older than September 2015 >>

Last Updated: 5/30/17