Dates have been announced for upcoming ITIL Foundations classes. Each three-day course provides participants with a practical understanding of IT Service Management (ITSM) best practices, in preparation for the ITIL Foundation in Service Management exam. ITIL lifecycle stages, processes, functions, and activities will be covered with lecture, discussions, and case study exercises. Registration is required.
Classes will be held 8:00 a.m. - 5:00 p.m. each day. The following links take you to the registration form for each set of dates.
The cost is currently $450 per student and covers all training materials and the exam. This is subject to increase to $500 per student based on the fee set by the examination agency. Please note that this year, UIT units must pay for ITIL training for their own staff members. Before registering, please check with your manager to ensure that staff development funds for this training are available.