Campus Help Desk

Search Knowledge Base:

 

Or get help from an expert:

Call 801-581-4000 x 1

for quickest response

Email helpdesk@utah.edu

for less urgent issues


Current alerts - None

Twitter logo Follow @UofUIT for updates


Planned outages - 2015/07/30Both the Campus Directory and the U of U Performance Management (UUPM) system will be unavailable from 5:00 a.m. - 5:30 a.m.

Planned changes - 2015/08/17 - FYI for IT Professionals: Recursion will be disabled on NS and Fiber. All devices should point to Infoblox for internal views. Click for details.


Report an IT problem
Review outages
Review planned changes


Getting Started with Campus IT

Hours of Operation

24 hours a day, 7 days a week


Trouble Ticket Lookup

Off campus? Connect to the U's network via VPN before using the lookup tool.

 

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Need help? Download Skype/Lync to let a Help Desk agent connect to your computer remotely.


Help Desk Service Metrics, Jan - June 2015 (.pdf)

Help Desk Service Metrics, 2014 (.pdf)

Help Desk Service Metrics, 2008-2013 (.pdf)

Campus Help Desk Org Chart