Campus Help Desk

Search Knowledge Base:


Or get help from an expert:

Call 801-581-4000 x 1

for quickest response


for less urgent issues

Current alerts

UMail may be slow due to increased security measures related to a recent phishing attack.

Planned outages


Report a problem to the UIT Help Desk

Review outages

Review planned changes


Hours of Operation

24 hours a day, 7 days a week

Trouble Ticket Lookup

Off campus? Connect to the U's network via VPN before using the lookup tool.

Ticket Number: 


Need help? Download TeamViewer to let a Help Desk agent connect to your computer remotely.

Campus Help Desk Org Chart

Help Desk Service Metrics, 2008-2013 (.pdf)

Help Desk Service Metrics, 2014 (.pdf)


Last Updated: 1/30/15