Relocate fiber optic and copper cable, which currently routes through four manholes in the direct path of construction for the new Ambulatory Care Complex at the University Hospital.
Retire DNS services that are running in the AD domain of the University IT Active Directory environment. DNS services for machines using Active Directory DNS will be moved to the enterprise Infoblox platform.
Provide solutions for how calls are routed to call centers, provide reply options for text reminders, UI to add/modify reminder translations, and several other deliverables that will enhance the appointment reminder experience.
UIT will upgrade University Health Science's telecom infrastructure technology, as well as replace Centrex phone lines and phone sets with updated VoIP technology by May 31, 2017.
UIT will replace legacy Coral phone systems and phone lines with updated VoIP technology by March 2017.
Transition to an IT funding model that allows for greater coordination of IT activity, management of IT spend, and return on IT investments across the University.
University of Utah Health Care is rebranding its name to University of Utah Health. All telecommunication messaging for hospitals and clinics must be transcribed, re-recorded, and updated to reflect the new branding and standards for telecommunications' call flows.
Retire ULogin (an old CAS-authentication method currently used by 120 applications/websites) and move existing applications to go.utah.edu.
Retire old Solaris servers housed in the Downtown Data Center.
The development of service management policies, processes, procedures, governance structure, and enabling of software to support the Asset Management practices of the organization.
The development of service management policies, processes, procedures, governance structure, and enabling of software to support the Configuration Management practices of the organization.
Move student email accounts to Microsoft Exchange Online cloud-hosted email solution.
Deploy endpoint (individual computer) security software that will assist with identifying security threats and vulnerabilities to all workstations that access sensitive or protected University data.
Develop a closed-loop process, procedures and workflows for updating classroom network technologies that will be utilized by Teaching & Learning Technologies as it performs periodic/scheduled updates to all classrooms on campus.
The development of new functionality within the existing uBenefits application to replace the manual process of updating job and/or life events changes to employee benefits packages.
Enable 2FA on all UIT Platform Service servers for database administrators to access their databases.
Define policy for UIT data backup and recovery procedures, protocols, and standards.
Upgrade 4+ versions of Verint, a workforce optimization application, which will streamline processes and allow everything to be done through one centralized web page.
Identify and propose a web hosting strategy for the U. Compare current hosting solutions to various cloud solutions.