ACC - Infrastructure Relocation Project:
Relocate fiber optic and copper cable, which currently routes through four manholes in the direct path of construction for the new Ambulatory Care Complex at the University Hospital.
HSC SIP Network & Phone Replacements:
UIT will upgrade University Health Science's telecom infrastructure technology, as well as replace Centrex phone lines and phone sets with updated VoIP technology by May 31, 2017.
Web Hosting Strategy & Architecture:
Identify and propose a web hosting strategy for the U. Compare current hosting solutions to various cloud solutions.
USS Backup & Backup Retention:
Define policy for UIT data backup and recovery procedures, protocols, and standards.
eBenefits, Phase 2 - Life/Job Events:
ServiceNow, Phase 3 - Asset Management:
ServiceNow, Phase 3 - Configuration Management:
Rebranding Telecommunications Messaging for University Health Care:
University of Utah Health Care is rebranding its name to University of Utah Health. All telecommunication messaging for hospitals and clinics must be transcribed, re-recorded, and updated to reflect the new branding and standards for telecommunications' call flows.
Replace the WAN firewall with a newer, more capable firewall management, for all network traffic entering the University.
Legacy Coral Phone System Replacement:
UIT will replace legacy Coral phone systems and phone lines with updated VoIP technology by March 2017.
Retiring Old Systems:
Retire old Solaris servers housed in the Downtown Data Center.
Retire ULogin (an old CAS-authentication method currently used by 120 applications/websites) and move existing applications to go.utah.edu.
Verint Call Recording Upgrade:
Upgrade 4+ version of Verint, a workforce optimization application, which will streamline processes and allow everything to be done through one centralized web page.
Mature the IT Funding Model:
Student Email Migration to O365:
Move student email accounts to Microsoft Exchange Online cloud-hosted email solution.
Appointment Reminders, Phase 2:
Configure Spanish language to the new Avaya Appointment Reminder System. Move remaining Spanish patients from Clientele to Avaya before March 10, 2017.
Platform Services, Phase 2 - 2FA Servers:
Add 2FA solution to servers accessed by vendors and consultants.
ServiceNow, Phase 2 – Service Catalog
Phase I - Appointment Reminders, UUHC
UIT Platform Services – 2FA Servers