FAQs: Browser Settings
How do I Clear my Browser Cache?
How do I Set my Browser to Look for
a New Web Page Every Time?
How do I Check Proxy Server Settings?
How do i Clear my Browser Cache?
Sometimes when you try to bring up a web page, the page comes up just fine but when you click a link from that page, nothing happens. This is because your web browser has cached (stored) the page on your hard drive and rather than going over the network to load the page, it has loaded the cached copy. Fix this problem by opening your web browser and clearing the disk cache.
Internet Explorer 8
- From the Safety menu in the upper right, click Delete Browsing History... .
- Check Temporary Internet files, Cookies, and History, and then click Delete.
Internet Explorer 7
- From the Tools menu in the upper right, select Delete Browsing History.
- Next to "Temporary Internet Files", click Delete files... .
To delete your cookies, click Delete Cookies.
- Click Close, and then click OK to exit.
Firefox 3.5 for Windows
- From the Tools menu, select Clear Recent History... .
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.
Firefox 3 for Windows
- Select the Tools menu
- select Clear Private Data...
- check Cache and Cookies
- Click Clear Private Data Now
Safari
- From the Safari menu, select Reset Safari... .
- From the menu, only select Empty the cache and Remove all cookies, then press Reset.
Firefox 3.5 for Mac OS X
- From the Tools menu, select Clear Recent History... .
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Click the down arrow next to "Details" to choose what history elements to clear. Click Clear Now.
Firefox 3 for Mac OS X
- In Firefox, from the Tools menu, select Clear Private Data.
- Make sure Cache and Cookies are checked, and then click Clear Private Data Now.
How do i Set my Browser to Look for a New Web Page Every Time?
Do this so your browser doesn't go to a cached or possibly outdated website when you launch your web browser. Example: You may not actually have an Internet connection but you are bringing up a cached page. When you try to link to something on that page, you get an error message. Fix this problem by setting your browser to look for a new uncached web page each time.
Internet Explorer 6 for Windows
Launch the browser and go to Tools > Internet Options > the Generals tab > Temporary Internet files, then click the Settings button. In the Settings window select Every time you start Internet Explorer and then click OK. Click OK on the Internet Options main window.
Internet Explorer 5.2 for Mac OS X and 9.2
Launch the browser. From the browser menu select Internet Explorer > Preferences. The Internet Explorer Preferences window will open. Push the down arrow next to Web Browser, then select Advanced. Select the Always radio button from the Update pages section. Select OK to close the Internet Explorer Preferences window.
Netscape 7.1 for Windows
Launch the browser. From the browser menu select Edit > Preferences > Advanced from the Category menu. Click the drop down arrow and choose Cache, then check the redial button 'Every time I view the page'. Click the OK button to close Preferences window.
Netscape 7.1 for Mac OS X
Launch the browser. From the Apple Menu select Netscape > Preferences > Advanced from the Category menu. Click the drop down arrow and choose Cache then check the redial button 'Every time I view the page'. Click the OK button to close Preferences window.
Netscape 7.02 for Mac OS 9.2
Launch the browser.
From the browser menu select Edit > Preferences > Advanced
from the Category menu. Click the drop down arrow and choose Cache, then check
the redial button 'Every time I view the page'. Click the OK button to close
Preferences window.
How do I Check Proxy Server Settings?
Having a proxy server setup in your web browser may cause a problem with your Internet connection if it is left on all of the time. Example: You could be connected to the Internet but you are unable to browse the web.
If you are on campus, you should not need to have a Proxy setup in your web browser for Campus Resources, like the Marriot Library's Electronic Journals. Except for connections at the hospital which require Proxy servers all of the time. Instructions can be found by searching for "Proxy" on the HSC Support site http://support.med.utah.edu
Internet Explorer 7 and 8
- Click the Tools button, and then click Internet Options.
- Click the Connections tab, and then click LAN settings.
- Select the Use a proxy server for your LAN check box.
- The Address box will list any proxy servers being used.
Internet Explorer 6 for Windows
- Launch the browser and go to Tools > Internet Options > Connections > LAN Settings button.
- The boxes in the window that opens identify any proxies in use.
Mac OS X
- Go to System Preferences > Network > Proxies tab.
- Make sure that the Secure Web Proxy and Web Proxy (HTTP) boxes are unchecked.
- Click Apply Now to save any changes.
- Close the System Preferences window.
Mac OS 9.2
- Go to the Apple Menu > Control Panels > Internet.
- Select the Advanced Tab then select Firewalls.
- Make sure that there are no proxy servers setup and the box is not checked in Web Proxy under the Use Proxy Servers.
For More
More Frequently Asked Questions
For questions or problems, please contact the Help Desk at 581-4000 option 1.
