FAQs: VPN - Virtual Private Network

What kind of software do I need to use the campus VPN?
I have downloaded and extracted the VPN client, but I can't figure out what to do to use the program.
I work for the Health Sciences Center/Hospital.  Do I use the Campus vpn?
How do I test my VPN connection?
Why should I use the WebVPN SSL client?
How much does it cost to set up and use a department VPN solution?

 

What kind of software do I need to use the campus VPN?

To use the campus VPN service, you need a VPN software client installed on your computer and a University Network ID (uNID) and corresponding password. If you have questions about your uNID or your password, call the Campus Help Desk at 1-4000.

We recommend downloading the latest client versions from our site. The VPN client software is available for the following operating systems:

Older versions of VPN clients can be chosen "at-a-glance" from the VPN grid.

UIT no longer supports VPN clients for Windows 98 or earlier and Mac OS 9 or earlier. However the clients are available; contact the Campus Help Desk at 581-4000, option 1.

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I have downloaded and extracted the VPN client, but I can't figure out what to do to use the program.

Once the file is extracted, you should see a new folder called 4.0 VPN and PCF, inside this folder you should see a Setup.exe file, run that. Once the installer is done and you have rebooted your machine you should see Cisco System VPN client in the program files. Click on VPN client and it will bring up a small dialog box, just click on the connect at the upper left hand corner of this box.

 

I work for the Health Sciences Center/Hospital.  Do I use the Campus vpn?


UUHSC employees, you need to use a specific VPN client to access your HSC resources. Please go to http://support.med.utah.edu/ and click on "Software Downloads." You will be prompted for a user id and password, which is your GroupWise ID and password. The ITS Computer Support Center can answer any of your HSC computing and VPN questions.

How do I test my VPN connection?

After installing the VPN client, you can test if the software is working as follows.

 

Why should I use the WebVPN SSL Client?

  • The Cisco SSL VPN Client provides end users with the benefit of a Cisco VPN client without the administrative overhead required to install and configure a heavy client.
  • It supports applications and functions unavailable to a standard WebVPN Connection.
  • When the client connects, the VPN Concentrator uses ActiveX or Java to push the image to the client and install it.
  • Like the IPsec client, each SSL VPN client requires an IP address assignment.
  • The SSL VPN client supports IP proxy configuration parameters.

 

How much does it cost to set up and use a department VPN solution?

The department VPN services is free. There is no set-up or ongoing charge. To learn more about the service, see our department VPN webpage.

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Product and Service Information

For questions or problems using VPN, please contact the Help Desk at 581-4000 or helpdesk@utah.edu.