Kudos & Congratulations

Thanks to the IAM Team for doing a short-notice build of a new PCI-dedicated Active Directory environment. Our ability to manage PCI scope and pass our PCI Report on Compliance would have been very difficult without the team’s outstanding work and “can do” attitude. ~ Dan Bowden

Thanks to Irvin Allen for his flexibility and time investment in improving CHCP's data-backup system while continuing to provide excellent customer services to the CHPC user community. ~ Steve Corbató

Matt Munro successfully coordinated and completed a move of several servers for the Pioneer Theatre Company’s ticket sales in order to bring the University one step closer to PCI compliance. This effort included working with UIT management for direction; NOC for VLAN allocation and firewall configuration; UCCS for staff members to assist with the move, client reconfiguration, and service testing; DDC staff for physical rack, network and space in the facility; PCI team for direction and coordination of the timing and regulatory directives; Pioneer Theatre management for server access and desktop reconfiguration efforts; and application vendor staff to reconcile the connectivity and configuration issues after the move. Matt and others could not begin this work until after 9 p.m. due to the box office needing to be open. Matt, Ken Kizer and I finished the effort at about 1:30 a.m. and were all working again first thing the following morning. In fact, Matt chose not to leave and to spend the rest of the night in the office. ~ Stacey Wood

Sam Liston deserves praise for his exemplary professionalism and dedication in his recent deployment of new storage infrastructure to support the CHPC research communities' exponential growth of research data. ~ Steve Corbató

I would like to thank Shellie Eide and Chris Pfeiffer for their work on ServiceNow — creating the structure and content for the Knowledge Base, designing the UI for the Service Catalog and developing the forms and workflow for the 30-plus services. ~ Jill Brinton

We would like to highlight the contributions of a number of people across UIT who have worked diligently in either planning or implementing the next Service Management Platform release in early March: Earl Lewis, Josh Wall, Shellie Eide, Chris Pfeiffer, Cassandra Van Buren, Scott Sherman, Dave Griffin, Marc Thompson, Rob Birkinshaw, Jeff Hullinger, Aspen Perry, Steve Maloy, Scott Lloyd, Elliot Fenech, Bill Johnson, Jan Lovett, Jill Brinton, Jim Urry, Anita Sjoblom, Jeff Hassett, Ray Carsey, Trevor Long, Syndi Haywood, and Dave Packham among others. ~ Steve Corbató

Walter Scott did a great job improving the monitoring of CHPC systems and providing excellent programming support to assist his colleagues in responding quickly to the ISO Qualys scans. ~ Steve Corbató

Show your co-workers how much you appreciate them. Anyone can send in thanks or congratulations for their UIT colleagues. Email them to stratcomm@it.utah.edu. Those people recognized will be put into a drawing to win prizes such as free meals, gift certificates, apparel, tickets, memberships, and more.