Web support and usability
Embedded within UIT’s University Support Services, the Web Support & Usability team consists of web professionals dedicated to supporting and promoting the web presence of colleges, departments, and organizations at the U.
What we offer
From site maintenance to complete redesigns, we’re here to help you every step of the way with web services and support, including:
- Mobile responsive and ADA accessible templates
- Full-service, daily support for Modern Campus CMS (formerly known as OmniCMS and OU Campus)
- Website designs/redesigns and template upgrades
- Online training sessions
- Usability research and testing
- Custom scripting projects
- Online form creation and data collection
- Consultations on best practices
- Secure hosting on university servers
How we improve the user experience
We also provide user experience and user interface design, front-end development,
accessibility testing, and analytics for multiple web and mobile applications at the
university. Select members of our team work on cross-functional teams across campus
to improve the end user experience.
The stats (as of January 2026)
273
Current websites
200+
Active editors
100+
Monthly support requests
8
Cross-functional teams
5
Supported software platforms
130+
Testing participants recruited
Contact: Barb Iannucci, director, Web Support & Usability
Email: barb.iannucci@utah.edu | Phone: 801-587-3637