Campus Help Desk
Or get help from an expert
For quickest response:
Submit an online "Report an Issue" ticket (login required).
In the “How urgent is this issue?” section, select "High (requires immediate attention)"
OR
Call the Campus IT Help Desk:
801-581-4000
Toll-free from Asia campus:
833-981-0049
Monday – Friday, 7:00 a.m. to 10:00 p.m. Mountain Time
(10:00 p.m. to 1:00 p.m. Korea Time)
Saturday – Sunday, 8:00 a.m. to 6:00 p.m. Mountain Time
(11:00 p.m. to 9:00 a.m. Korea Time)
For urgent issues after hours:
U.S. callers: Please leave a voicemail
message to receive a call back when regular hours resume
Asia campus callers: Please call during regular hours, or send an email to helpdesk@utah.edu
Hospital Service Desk
(801) 587-6000
For less-urgent issues:
Email helpdesk@utah.edu
Email inbox is monitored:
Monday – Friday, 7:00 a.m. to 10:00 p.m. Mountain Time
(10:00 p.m. to 1:00 p.m. Korea Time)
Saturday – Sunday, 8:00 a.m. to 6:00 p.m. Mountain Time
(11:00 p.m. to 9:00 a.m. Korea Time)
Emails received after hours will be answered when regular hours resume.
Hospital Service Desk
ServiceDesk@hsc.utah.edu
Student IT guide
A list of some of the many digital resources you may need as a student at the U.
Faculty IT guide
A list of some of the many resources you may need as a faculty member at the U.
Staff IT guide
A list of some of the many resources you may need as a staff member at the U.
IT staff guide
A list of informational, news, and support options to help IT staff on campus.
Top help and support topics
Microsoft Teams
Need help? Download Microsoft Teams (desktop/mobile) for free, then let a Help Desk agent connect to your computer remotely.