Or get help from an expert:
For quickest response:
Talk to a Help Desk agent
801-581-4000 x 1
Monday - Friday
7 a.m. - 10 p.m., weekends 8 a.m. - 6 p.m.
After hours: for urgent issues, leave a voicemail message for a call-back by the following morning.
For less-urgent issues:
Email helpdesk@utah.edu
Email inbox is monitored Monday - Friday
7 a.m. - 10 p.m., weekends
8 a.m. - 6 p.m.
Emails received after hours will be responded to the following morning.
Getting started with IT
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Help Desk Service Metrics, 2017 (.pdf)
Help Desk Service Metrics, 2016 (.pdf)
Help Desk Service Metrics, 2015 (.pdf)
Help Desk Service Metrics, 2014 (.pdf)