Skip to content

UMail Exchange Online migration trouble?

Outlook Web Access users:

Please visit this IT Knowledge Base article for more information about the migration and self-service support.

 

Or get help from an expert

For quickest response:

Talk to a Help Desk agent:
801-581-4000 x 1

Toll-free from Asia campus:
833-981-0049

Monday – Friday, 7:00 a.m. – 10:00 p.m. MST
(10:00 p.m. – 1:00 p.m. KST)
Saturday – Sunday, 8:00 a.m. – 6:00 p.m. MST
(11:00 p.m. – 9:00 a.m. KST)

For urgent issues after hours:

U.S. callers:  please leave a voicemail
message to receive a call back when regular hours resume

Asia campus callers: please call during regular hours, or send an email to helpdesk@utah.edu

For less-urgent issues:

Email helpdesk@utah.edu

Email inbox is monitored:
 
Monday – Friday, 7:00 a.m. – 10:00 p.m. MST
(10:00 p.m. – 1:00 p.m. KST)
Saturday – Sunday, 8:00 a.m. – 6:00 p.m. MST
(11:00 p.m. – 9:00 a.m. KST)

Emails received after hours will be answered when regular hours resume.

Student IT guide

A list of some of the many digital resources you may need as a student at the U.

LEARN MORE

Faculty IT guide

A list of some of the many resources you may need as a faculty member at the U.

LEARN MORE

Staff IT guide

A list of some of the many resources you may need as a staff member at the U.

LEARN MORE

IT staff guide

A list of informational, news, and support options to help IT staff on campus.

LEARN MORE

 

 

Last Updated: 7/30/21