Strategic Communication
UIT's Strategic Communication group directs and produces purposeful, proactive, and responsive communication within and on behalf of the UIT and ITS organizations.
Services for the university community include:
- UIT website
- Information Security Office website
- Network Services website
- Digital Learning Technologies websites
- IT Knowledge Base
- Node 4 monthly online newsletter
- UIT news service — anyone in the U community may subscribe
- UIT news and information, including monthly Node 4 newsletter emails
- Planned downtime communication
- Incident communication strategy and quality assurance (IRT, NotifyIT)
- IT Community Teams channel
Services for UIT and ITS units and staff include:
- UIT news and information for end users
- UIT website, team websites, and analytics
- UIT news and information, including emails, Node 4 monthly online newsletter and digest emails
- 102 Tower communication and Building Council leadership
- Short- and long-term strategic planning and campaigns
- Crisis communication and management
- News media inquiries — triage and coordination
- UIT/ITS Knowledge Base for end users — content, management, and analytics
- IT Professionals Board of Directors liaison representing UIT leadership
- Communication and consulting for UIT and ITS units
- Writing and editing, including proposals, tech documentation, emails, memos, job descriptions and offer letters, planned downtime and change messages
- IT security bulletins
- Websites
- Strategy and QA for incident communication process and messages (IRT and NotifyIT)
- Product/service retirement and change communication
- Proofreading and editing services
- Leadership change announcements, associate director and higher
- Presentation slide development and editing
- Infographics for documents and presentation slides
- Public speaking and coaching
- Survey development, administration, and reporting
- Public relations
- Org chart management
- UIT employee Teams channel
- UIT liaison with University Marketing & Communications, University of Utah Health Internal Communications/Pulse and U of U Health Public Affairs
- Support for the university's IT Governance program