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Strategic Communication

UIT's Strategic Communication group directs and produces purposeful, proactive, and responsive communication within and on behalf of the UIT and ITS organizations.

Services for the university community include:

Services for UIT units and staff include:

  • Internal employee communications
  • Short-term & long-term strategic planning and campaigns
  • Crisis communication and management
  • News media inquiries - triage and coordination
  • UIT/ITS public Knowledge Base content, management, & analytics
  • Monthly incident post-mortem digests via NotifyIT
  • Node 4 monthly online newsletter
  • Twitter @UofUIT@UofUITStatus, and @UofU_ISO communication & analytics
  • IT Professionals Board of Directors liaison
  • 102 Tower building-wide communication
  • Communication consulting for UIT and ITS units
    • Writing & editing, including proposals, emails, memos, and planned downtime and change messages
    • IT security bulletins
    • Contributor to incident communication process and messages (IRT and NotifyIT)
    • Monthly IT incident post-mortem digests via NotifyIT
    • Product/service retirement + change communication
    • Proofreading and editing services
    • Presentation slide development and editing
    • Infographics for documents and presentation slides
    • Public speaking coaching
  • News, information, and training services
  • PR and marketing
  • Survey development, administration and data delivery
  • Event planning and management
  • Point of contact for other U of U comms groups (University Marketing & Communications, University of Utah Health Public Affairs)
  • Support for the IT Governance program
  • Org chart management
  • UIT employee Teams channel

Strategic Communication organizational chart

Associate Director: Cassandra Van Buren, Ph.D.
UIT Strategic Communication
The University of Utah
102 S 200 E, Suite 110
Salt Lake City, UT 84111

Last Updated: 4/14/21