Strategic Communication
UIT's Strategic Communication group directs and produces purposeful, proactive, and responsive communication within and on behalf of the UIT and ITS organizations.
Services for the university community include:
- UIT website
- Information Security Office website
- Network Services website
- Project Management Office website
- UIT/ITS public Knowledge Base
- Node 4 monthly online newsletter
- UIT news email service — anyone in the U community may subscribe
- UIT news and information, including monthly Node 4 digest emails
- Planned downtime communication
- Product/service retirement and change communication
- UIT Talks program (as needed by UIT teams)
- Twitter @UofUIT, @UofUITStatus, and @UofU_ISO communication services
- Strategy for incident communication process and messages (IRT, NotifyIT)
- Monthly IT incident post-mortem digests via NotifyIT
- IT Community Teams channel
Services for UIT units and staff include:
- Internal employee communication
- UIT website and analytics
- UIT news and information, including emails, Node 4 monthly online newsletter and digest emails
- 102 Tower communication and Building Council leadership
- Short- and long-term strategic planning and campaigns
- Crisis communication and management
- News media inquiries — triage and coordination
- UIT/ITS public Knowledge Base content, management, and analytics
- Monthly incident post-mortem digests via NotifyIT
- Node 4 monthly online newsletter
- Twitter @UofUIT, @UofUITStatus, and @UofU_ISO communication and analytics
- IT Professionals Board of Directors liaison
- 102 Tower building-wide communication
- Communication consulting for UIT and ITS units
- Writing and editing, including proposals, emails, memos, and planned downtime and change messages
- IT security bulletins
- Contributor to incident communication process and messages (IRT and NotifyIT)
- Monthly IT incident post-mortem digests via NotifyIT
- Product/service retirement and change communication
- Proofreading and editing services
- Presentation slide development and editing
- Infographics for documents and presentation slides
- Public speaking and coaching
- PR and marketing
- Survey development, administration, and data delivery
- Event planning and management
- Point of contact for other U of U comms groups (University Marketing & Communications, University of Utah Health Internal Communications/Pulse and U of U Health Public Affairs)
- Support for the IT Governance program
- Org chart management
- UIT employee Teams channel
Strategic Communication organizational chart
Director: Cassandra Van Buren, Ph.D.
UIT Strategic Communication
The University of Utah
102 S 200 E, Suite 110
Salt Lake City, UT 84111
cvb@utah.edu
801-585-3918