Strategic Communication

UIT's Strategic Communication group produces and coordinates purposeful, proactive, and responsive communication within and on behalf of the UIT organization.

External services include:

Internal UIT services include:

  • Internal employee communications
  • Short-term & long-term strategic planning and campaigns
  • News media inquiries - triage and coordination
  • UIT website management & analytics
  • UIT/ITS knowledge base management & analytics
  • Monthly incident post-mortem digests via NotifyIT
  • Node 4 monthly online newsletter
  • @UofUIT communication & analytics
  • Communication consulting for UIT and ITS units
    • Writing & editing, including RFIs, RFPs, emails, memos, and outage & planned change messages
    • Security bulletins
    • Contributor to incident communication process and messages (IRT and NotifyIT)
    • Monthly IT incident post-mortem digests via NotifyIT
    • Planned downtime communication
    • Product/service retirement + change communication
    • Proofreading, editing services
    • Presentation slide development, editing
    • Infographics for documents and presentation slides
    • Public speaking coaching
  • News and information services
  • ServiceNow knowledge base content, management & analytics
  • PR and marketing
  • Survey development, administration and data delivery
  • Event planning and management
  • Point of contact for other U of U comms groups (University Marketing & Communications, University Health Public Affairs)
  • Research and training re: communication strategies, tools, methods
  • Support for the UIT Budget Book
  • Support for the IT Governance program
  • Org chart management

Strategic Communication Organizational Chart

Associate Director: Cassandra Van Buren, Ph.D.
UIT Strategic Communication
The University of Utah
102 S 200 E, Suite 110
Salt Lake City, UT 84111
cvb@utah.edu
801-585-3918

Last Updated: 9/7/17