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Strategic Communication

UIT's Strategic Communication group directs and produces purposeful, proactive, and responsive communication within and on behalf of the UIT and ITS organizations.

Services for the university community include:

Services for UIT and ITS units and staff include:

  • Internal employee communication
  • Short- and long-term strategic planning and campaigns
  • Crisis communication and management
  • News media inquiries — triage and coordination
  • UIT/ITS public Knowledge Base content, management, and analytics
  • Node 4 monthly online newsletter
  • Twitter @UofUIT@UofUITStatus, and @UofU_ISO communication and analytics
  • IT Professionals Board of Directors liaison
  • 102 Tower building-wide communication
  • Communication consulting for UIT and ITS units
    • Writing and editing, including proposals, emails, memos, and planned downtime and change messages
    • IT security bulletins
    • Contributor to incident communication process and messages (IRT and NotifyIT)
    • Monthly IT incident post-mortem digests via NotifyIT
    • Product/service retirement and change communication
    • Proofreading and editing services
    • Presentation slide development and editing
    • Infographics for documents and presentation slides
    • Public speaking and coaching
  • Public relations and user education
  • Survey development, administration, and reporting
  • Point of contact for major U of U comms offices (University Marketing & Communications, University of Utah Health Internal Communications/Pulse and U of U Health Public Affairs)
  • Support for the university's IT Governance program
  • Org chart management
  • UIT employee Teams channel

Strategic Communication organizational chart

Director: Cassandra Van Buren, Ph.D.
UIT Strategic Communication
The University of Utah
102 S 200 E, Suite 110
Salt Lake City, UT 84111

Last Updated: 9/26/23