Strategic Communication
UIT’s Strategic Communication group directs and produces purposeful, proactive, and responsive communication within and on behalf of the UIT and ITS organizations. They also are UIT's liaison to the U's Institutional Policy Committee.
Services for the university community include:
- UIT website
- Information Security Office website
- Core Infrastructure Services website
- Digital Learning Technologies websites
- IT Knowledge Base
- Node 4 monthly online newsletter
- UIT news service — anyone in the U community may subscribe
- UIT news and information, including monthly Node 4 newsletter emails
- Planned downtime communication
- Incident communication strategy and quality assurance (IRT, NotifyIT)
- IT Community Teams channel
Services for UIT and ITS units and staff include:
- UIT news and information for end users
- UIT website, team websites, and analytics
- UIT news and information, including emails, Node 4 monthly online newsletter and digest emails
- 102 Tower communication and Building Council leadership
- Short- and long-term strategic planning and campaigns
- Crisis communication and management
- News media inquiries — triage and coordination
- UIT/ITS Knowledge Base for end users — content, management, and analytics
- IT Professionals Board of Directors liaison representing UIT leadership
- Communication and consulting for UIT and ITS units
- Writing and editing, including proposals, tech documentation, emails, memos, job descriptions and offer letters, planned downtime and change messages
- IT security bulletins
- Websites
- Strategy and QA for incident communication process and messages (IRT and NotifyIT)
- Product/service retirement and change communication
- Proofreading and editing services
- Leadership change announcements, associate director and higher
- Presentation slide development and editing
- Infographics for documents and presentation slides
- Public speaking and coaching
- Survey development, administration, and reporting
- Public relations
- Org chart management
- UIT employee Teams channel
- UIT liaison with University Marketing & Communications, University of Utah Health Internal Communications/Pulse, and U of U Health Public Affairs
- Support for the university’s IT Governance program