Planned work and changes
These selected IT changes are not expected to cause service outages. Should you notice service issues during a planned work/change event, please call us: Campus Help Desk: 801-581-4000; Hospital Service Desk: 801-587-6000.
For planned service downtime, visit the IT Systems Status page.
The U schedules IT change moratoriums throughout the year as approved by the Change Advisory Board (CAB).
Upcoming work
| Start | End | Description | Scope |
|---|---|---|---|
| 2025/05/28, 5:30 p.m. | 2025/05/28, 6:30 p.m. | UIT will update the process for configuring personal devices — particularly Android smartphones — to use the UConnect and eduroam networks. | Wi-Fi onboarding |
Past work
| Start | End | Description | Scope |
|---|---|---|---|
|
2025/05/05 |
2025/05/05 |
UIT’s Digital Learning Technologies (DLT) will change the minimum version requirement for University of Utah Zoom accounts to version 6.3.5. After the change, users with Zoom versions older than 6.3.5 will be prompted to update their clients. To upgrade the app, select the “Update” button in the prompt window. |
Zoom |
|
2025/04/28, 9:15 p.m. |
2025/04/28-29 |
UIT will upgrade call recording screen capture and desktop resources software for Avaya clients to fix screen-freezing issues. |
Voice services |