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Planned work and changes

These selected work and IT changes are not expected to cause service outages. Should you notice service issues during a planned work/change event, please call us: Campus Help Desk: 801-581-4000, opt. 1; Hospital Service Desk: 801-587-6000.

For planned service downtime, visit the IT Systems Status page.

The U schedules IT change moratoriums throughout the year as approved by the Change Advisory Board (CAB).

Upcoming work

Active Directory

2022/06/21, 7:30 p.m.2022/06/23, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

Start End Description Scope
2022/07/19, 7:30 p.m. 2022/07/21, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/08/16, 7:30 p.m. 2022/08/18, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/09/20, 7:30 p.m. 2022/09/22, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/10/18, 7:30 p.m. 2022/10/20, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/11/15, 7:30 p.m. 2022/11/17, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/12/20, 7:30 p.m. 2022/12/22, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

Past work

Start End Description Scope
2022/06/09, 8:00 p.m. 2022/06/09, 9:00 p.m.
The Palo Alto GlobalProtect virtual private network (VPN) was upgraded to version 5.2.11 for macOS and Windows. Upgrade prompts will appear on any VPN client that wasn't updated automatically.
VPN
2022/05/17, 7:30 p.m. 2022/05/19, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/05/12 2022/05/12
Cisco AnyConnect virtual private network (VPN) infrastructure was retired (project information).
VPN
2022/05/05, 10:00 p.m. 2022/05/05, 11:00 p.m.
The BeyondTrust privileged access management (PAM) solution was upgraded to version 22.1.
PAM
2022/04/19, 7:30 p.m. 2022/04/21, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/04/13, 9:00 p.m. 2022/04/13, 10:00 p.m.

A series of virtual IP addresses (VIPs) were migrated to a new Citrix application delivery controller (ADC), or NetScaler.

Citrix ADC
2022/04/04, 8:30 p.m. 2022/04/04, 11:00 p.m.

The university's Central Authentication Service (CAS) and Shibboleth single sign-on (SSO) solution was upgraded.

CAS and Shibboleth
2022/03/15, 7:30 p.m. 2022/03/17, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/02/26, 3:45 a.m. 2022/02/26, 7:00 a.m.

The ServiceNow platform was upgraded to the Rome version. Access ServiceNow Rome release notes for more information.

ServiceNow
Last Updated: 6/15/22