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Planned work and changes

These selected work and IT changes are not expected to cause service outages. Should you notice service issues during a planned work/change event, please call us: Campus Help Desk: 801-581-4000, opt. 1; Hospital Service Desk: 801-587-6000.

For planned service downtime, visit the IT Systems Status page.

The U schedules IT change moratoriums throughout the year as approved by the Change Advisory Board (CAB).

Upcoming work

Start End Description Scope
2021/08/31, 9:00 p.m. 2021/08/31, 10:00 p.m.

During planned Active Directory Federation Services (ADFS) maintenance on Saturday, July 31, 2021, from 9:00 p.m. to 10:00 p.m., for approximately 15 minutes users logging in to UMail Outlook web access (OWA) and university-licensed Microsoft applications (e.g., Office 365, Teams, SharePoint, and OneNote) will not receive a Duo 2FA prompt. Users in active sessions will not be impacted.

Duo 2FA
2021/08/17, 7:30 p.m. 2021/08/19, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2021/09/21, 7:30 p.m. 2021/09/23, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2021/10/17, 7:30 p.m. 2021/10/12, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2021/11/16, 7:30 p.m. 2021/11/18, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2021/12/21, 7:30 p.m. 2021/12/23, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory

Past work

Start End Description Scope
2021/07/21, 6:00 p.m. 2021/07/21, 6:00 p.m.

UIT’s Identity and Access Management team will upgrade its instance of Shibboleth, a major component of the university's single sign-on system, to a new version on Wednesday, July 21, 2021, at 6:00 p.m. This upgrade is not expected to cause any downtime.

Shibboleth
2021/07/20, 7:30 p.m. 2021/07/22, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2021/07/10, 10:00 p.m. 2021/07/11, 4:00 a.m.
Ultimate Kronos Group (UKG) Workforce Central and UKG Acuity+ maintenance.
UKG Workforce Central, UKG Acuity+
2021/06/14 2021/06/18

InfoBlox DHCP/DNS/IPAM code upgrade

InfoBlox DHCP/DNS/IPAM code
Last Updated: 7/26/21