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Planned work and changes

These selected work and IT changes are not expected to cause service outages. Should you notice service issues during a planned work/change event, please call us: Campus Help Desk: 801-581-4000; Hospital Service Desk: 801-587-6000.

For planned service downtime, visit the IT Systems Status page.

The U schedules IT change moratoriums throughout the year as approved by the Change Advisory Board (CAB).

Upcoming work

Start End Description Scope

2023/04/18, 7:30 p.m.

2023/04/18, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/04/19, 7:30 p.m.

2023/04/19, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/05/16, 7:30 p.m.

2023/05/16, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/05/17, 7:30 p.m.

2023/05/17, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/06/20, 7:30 p.m.

2023/06/20, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/06/21, 7:30 p.m.

2023/06/21, 11:59 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/07/18, 7:30 p.m.

2023/07/18, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/07/19, 7:30 p.m.

2023/07/19, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/08/15, 7:30 p.m.

2023/08/15, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/08/16, 7:30 p.m.

2023/08/16, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/09/19, 7:30 p.m.

2023/09/19, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/09/20, 7:30 p.m.

2023/09/20, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/10/17, 7:30 p.m.

2023/10/17, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/10/18, 7:30 p.m.

2023/10/18, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/11/21, 7:30 p.m.

2023/11/21, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/11/22, 7:30 p.m.

2023/11/22, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/12/19, 7:30 p.m.

2023/12/19, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/12/20, 7:30 p.m.

2023/12/20, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

Past work

Start End Description Scope

2023/03/22, 7:30 p.m.

2023/03/22, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/03/21, 8:00 p.m.

2023/03/21, 9:00 p.m.

UIT updated its firewalls to block malicious websites on all devices that connect to the main campus network, including the virtual private network (VPN), from the University of Utah and Downtown Data Center (DDC). The IT security measure will be implemented for University of Utah Health and Health Sciences locations at a later date.

Network maintenance

2023/03/21, 7:30 p.m.

2023/03/21, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/03/18, 8:00 a.m.

2023/03/19, 7:00 p.m.

On Saturday-Sunday, March 18-19, 2023, from 8:00 a.m. to 7:00 p.m., UIT moved network infrastructure to a new facility.

Network maintenance

2023/03/11, 7:00 a.m.

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On Saturday, March 11, 2023, starting at 7:00 a.m., UIT began the process of moving network facilities from the Park Building to the Williams Building in Research Park.

Network maintenance

2023/02/22, 7:30 p.m.

2023/02/22, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/02/21, 7:30 p.m.

2023/02/21, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/01/18, 7:30 p.m.

2023/01/18, 7:30 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2023/01/17, 7:30 p.m.

2023/01/17, 11:59 p.m.

Active Directory (AD) maintenance

Central AD and WIAN Domains

2022/12/20, 7:30 p.m.

2022/12/22, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/12/02, 6:00 p.m. 2022/12/02, 7:00 p.m.

Shibboleth single sign-on (SSO) solution upgrade 

Shibboleth

2022/11/15, 7:30 p.m.

2022/11/17, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/10/18, 7:30 p.m. 2022/10/20, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2022/10/01, 1:45 a.m. 2022/10/01, 7:00 a.m.

The ServiceNow platform was upgraded to the San Diego version. Key changes include a new user interface branded as the ServiceNow Next Experience and a shift from homepages to dashboards. Users will be able to view existing homepages, but not edit them or create new homepages. UIT’s Service Management Platform Services Team will work with users to migrate their existing homepages to dashboards. The vendor has provided a short video that outlines all the key changes in this upgrade.

ServiceNow
Last Updated: 3/24/23