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Planned Work & Changes

These selected work and IT changes are not expected to cause service outages. Should you notice service issues during a planned work/change event, please call us: Campus Help Desk: 801-581-4000, opt. 1; Hospital Service Desk: 801-587-6000.

For planned service downtime, visit the IT Systems Status page.

The U schedules IT change moratoriums throughout the year as approved by the Change Advisory Board (CAB).

Upcoming Work

Start End Description Scope
2020/10/20, 7:30 p.m. 2020/10/22, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2020/10/23, 7:30 a.m. 2020/10/23, 6:00 p.m. The Downtown Data Center's uninterruptible power system (UPS) will undergo final repairs and replacement. Downtown Data Center 
2020/11/17, 7:30 p.m. 2020/11/19, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2020/12/15, 7:30 p.m. 2020/12/17, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2020/12/16 2020/12/16

Skype for Business persistent chat (topic-based discussion/chat rooms) will be discontinued. Microsoft will retire the Skype client on July 31, 2021. Skype users are strongly urged to migrate to Microsoft Teams as soon as possible. The same functionality is available in Teams, which university staff, faculty, and students can use at no cost.

Skype for Business

Past Work

Start End Description Scope
2020/09/15, 7:30 p.m. 2020/09/17, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2020/08/18, 7:30 p.m. 2020/08/20, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2020/08/09, 7:00 p.m. 2020/08/09, 9:00 p.m.

During planned Central Authentication Service (CAS) maintenance, services that require CAS for authentication, e.g., Campus Information Services (CIS), Canvas, Kronos, and Box, will remain functional. Once users terminate a session, they will be required to log back in.

Central Authentication Service
2020/07/21, 7:30 p.m. 2020/07/23, 10:30 p.m.

Active Directory (AD) maintenance

Active Directory
2020/07/15, 12:01 a.m. 2020/07/15, 1:45 a.m.

Security upgrades

UMail, O365
Last Updated: 10/20/20