University Information Technology - Planned Changes - University Information Technology

Planned Work & Changes

The selected work and IT changes listed here are not expected to cause service outages. Should you observe unanticipated service degradation during a planned work/change event, please call your Help Desk as soon as possible: Campus Help Desk: 801-581-4000, opt. 1; Hospital Service Desk: 801-587-6000.

For current service status information and planned maintenance events that cause service downtime, visit the IT Systems Status page.

UIT and Information Technology Services (ITS) schedule change moratoriums throughout the year as approved by the UIT/ITS Change Advisory Board (CAB). 2018 change moratorium schedule

Upcoming Work
Start	End	Description	Scope
2018/10/16, 7:30 p.m.	2018/10/18, 10:30 p.m.	Active Directory (AD) maintenance	Active Directory
2018/10/20, 10:00 p.m.	2018/10/21, 4:00 a.m.	Kronos will upgrade the operating system on the application firewalls in the production environment. There is no expected downtime during this maintenance event due to the redundancy in the production environment. If access to the production environment is impacted during the maintenance, all Kronos clocks will continue to capture punch activity locally and will automatically upload those punches to the servers once connectivity is restored.	Kronos
2018/10/19, 6:00 a.m.	2018/10/19, 7:00 a.m.	Unused PCI servers will be decommissioned.	Server shutdown
2018/11/13, 7:30 p.m.	2018/11/15, 10:30 p.m.	Active Directory (AD) maintenance	Active Directory
2018/12/18, 7:30 p.m.	2018/12/20, 10:30 p.m.	Active Directory (AD) maintenance	Active Directory
2019/01/31	2019/01/31	Box is discontinuing support for WebDAV. UBox users on WebDAV should migrate to an alternative Box tool such as Box Drive or Box WebApp. [Box Community info page]	Box WebDAV

Past Work
Start	End	Description	Scope
2018/10/08, 8:00 a.m.	2018/10/12, 6:00 p.m.	HVAC cooling system enhancements at the Fort Douglas Data Center.	HVAC upgrades
2018/10/03, 5:00 a.m.	2018/10/03, 6:00 a.m.	Duo migrated the university from the DUO1 server cluster to a new instance. This change is in response to two Duo-caused outages in August [NotifyIT post-mortem].	Duo migration
2018/09/18, 7:30 p.m.	2018/09/20, 10:30 p.m.	Active Directory (AD) maintenance	Active Directory
2018/09/17, 7:00 a.m.	2018/09/18, 12:00 a.m.	To improve Wi-Fi coverage and capacity, UIT moved UConnect at the Union Building to 5GHz-only configuration.	Wi-Fi optimization
2018/09/05	2018/09/05	SMTP port 25 was blocked. Prior to Sept. 5, servers/clients sending email to/from campus were changed to use “smtp.utah.edu.” More information: https://it.utah.edu/node4/news/june_2018/SMTP-change.php	SMTP port 25