New Student Guide to Digital Resources
Welcome to the University of Utah! This guide is meant to provide you with a quick glance at some of the many digital resources you may need as a student and to direct you to answers for any questions you may have. This is by no means an exhaustive list, so if you have suggestions for something you think students should know about, email email@example.com.
Please consult with your department or college IT staff, who also may provide other helpful resources specific to your organization.
Wired connections are available in student housing, computer labs, and office areas. Campus also has four wireless networks: UConnect, UGuest, ULink, and eduroam.
- UConnect is a secure connection requiring a valid uNID login. Most users can visit onboard.utah.edu to connect a device.
- UGuest is an unsecured, open-access network for visitors with limited bandwidth.
- ULink is the university’s wireless network for Internet of Things (IoT) devices such as PlayStation, Xbox, Roku, Chromecast, etc.
- Eduroam allows students, faculty, and staff from participating institutions to obtain internet connectivity across campus and when visiting other participating institutions.
Read up on network best practices to "Be a Good Wi-Fi Citizen."
Campus Information Services (CIS)
University Network ID (uNID) — which you received from Admissions when you were accepted — and password. The first time you log in to Campus Information Services (CIS) or cis.utah.edu, you will be prompted to set a new password and answer security questions.Many university services require you to log in using your
The CIS portal contains a variety of key areas, including class tools, graduation information, grades, financial services, library research tools, and more. Please see our help guide for information about the updated portal.
To log in:
- Go to www.umail.utah.edu
- Sign in with your uNID@umail.utah.edu email address and your uNID password
- You may be prompted to verify your identity with Duo 2FA
You can also set up UMail with a mobile or desktop email client. We recommend that you create an email alias that follows a firstname.lastname@example.org format.
Canvas is the U’s primary online learning management system (LMS), where you can view classes, grades, and any additional content provided for your classes (videos, discussion boards, etc.). You can access Canvas by logging in with your uNID and uNID password, or by selecting "Canvas" in the CIS portal. For Canvas support, call 801-581-6112 or email email@example.com.
MobileU, students can connect to campus on the go. The official mobile app of the University of Utah provides a convenient way to navigate student life, helping students find their way around campus; stay up to date on news and events; and access information about helpful academic and technology resources. Features include:With
- Shuttle tracker
- Arts Pass
- Scholarships and financial aid
- Health and wellness resources
Free or discounted software
Student Software Catalog, which you can also access via CIS.The University of Utah has several campus agreements to provide some of the most popular software to students at no cost or at a greatly reduced price. This software can be found in the
- Microsoft Office
- Adobe Creative Cloud
- Box cloud collaboration and storage
- LabArchives, a cloud-based Electronic Lab Notebook (ELN)
Grammarly Premium free of charge, thanks to a licensing agreement by the Graduate School. Grammarly Premium features 400 advanced checks for spelling, grammar, punctuation, context, sentence structure, and more.Graduate and professional students have access to
Web conferencing and collaboration tools
The university offers several products that provide online communication and collaboration via video and voice calls, meetings, messaging, content sharing, calendering, and more.
Duo Security (Duo 2FA)
Duo Security for certain U resource accounts. 2FA helps prevent unauthorized access to university email and online applications as a result of phishing schemes and other scams. To set up a Duo 2FA account, please visit the Duo Management Portal.Students can opt in to two-factor authentication (2FA) via
If you are a student employee with access to sensitive or restricted data, you must use 2FA for UMail and Office 365 apps.
Campus Help Desk
UIT Knowledge Base. If you still need help, call 801-581-4000, option 1. For less urgent issues, you may also email firstname.lastname@example.org. For IT outage information, visit our IT Services Status page at uofu.status.io or follow @UofUITStatus on Twitter.The Campus Help Desk is staffed 24/7/365. To quickly find answers to your questions, search the
allows you to send print jobs to the RedPrint cloud to be retrieved any time at any RedPrint machine. Simply tap your UCard to the card reader at any RedPrint machine, then proceed with printing. Copiers have been strategically placed in more than campus 10 buildings, with more locations on the way. RedPrint
Tech equipment checkouts
students can check out various technology/devices for a limited amount of time. In-person pickup and home delivery are available. Available equipment includes:Through Marriott Library,
- Laptops and tablets
- Mobile hot spots
- Graphics tablets
four major libraries on campus: J. Willard Marriott Library, Spencer S. Eccles Health Sciences Library, James E. Faust Law Library, and McKay Music Library.There are
Teaching & Learning Technologies
Teaching & Learning Technologies (TLT) offers support and tutorials for Canvas. Students may also borrow audio, video, and imaging equipment and cables for class-related work through TLT.
TLT Exam Services provides services for online courses that require proctored exam support. The main campus test lab is located in Marriott Library in the UOnline Center. Extension sites also provide proctored services.
Xfinity on Campus - UTV
is a Comcast streaming service for students in Housing & Residential Education (HRE) buildings and other buildings subscribed to University Television (UTV). The UTV-administered service features a Xfinity on Campus (XOC)lineup of 260+ channels (PDF); thousands of on-demand programs; TV Go, which includes 60+ channels for iOS and Android; and 20 hours of cloud-hosted DVR storage per user.
University GIS team has partnered with several university groups to launch maps that help people find their way around campus and the hospital, and highlight campus assets.The
- Campus Map
- Hospital Wayfinding app
- Tree Tour app
- Green Map (sustainability projects)
- Snow removal routes map
UIT news and information resources
IT news and information resources for the U community, including our monthly Node 4 newsletter with university IT news, software announcements, employee features, and more; @UofUIT, @UofU_ISO, and @UofUITStatus Twitter accounts; email news service; unplanned outage alerts and updates; and a host of websites for our teams and services.UIT provides a number of
IT job openings
UIT jobs page and sUdo (Student University Development Opportunity) website to learn more and apply.We love our student employees! Our paid student work programs focus on mentorship and hands-on experience within an enterprise environment. We offer flexible hours and a stepping stone to full-time positions in a related field. See our
IT org memberships
Members of the U community have access to privileged research, professional development, and other opportunities through campus membership and/or subscription to IT-related groups. They include EDUCAUSE, the Education Advisory Board, Gartner, Internet2, Westnet, and the Center for Internet Security.
IT policies that have not already been referenced, as well as future IT policies, can be found on the IT Policies page.