Network Services - University Information Technology

Network POC database is moving to ServiceNow

The database where UIT stores point of contact (POC) information for university IT staff members in the event of a network incident is getting a more secure and scalable home. The current network POC database, which hasn’t received a major update in 15 years, will be migrated to ServiceNow at a date to be determined.

Solving a cabling conundrum in the West Village

A major student housing renovation project in the University of Utah’s West Village continues to progress, with UIT leading critical IT infrastructure efforts. The East and West Villages are geared toward upper division undergraduate students with families and graduate students.

Quick on The Draw: UIT sets up Wi-Fi on tight schedule

Getting internet set up at The Draw happened so quickly that Comcast plans to use it internally as a case study for building more agility into their processes. What typically would have been a 140-day turnaround for the internet provider was completed in 36 business days.

Access the university's VPN with GlobalProtect

To access certain resources on the University of Utah network, university employees and students working or studying remotely should use the Palo Alto GlobalProtect virtual private network (VPN) client.

Please note that the VPN is not required for many commonly accessed online services (e.g., UMail , Canvas, Kronos, and Campus Information Services). Use your home network for streaming music and video, browsing the internet, etc.

The U's wireless networks

UConnect is a secure connection requiring a valid uNID and password — visit onboard.utah.edu to connect a device
UGuest is an unsecured, open-access network for visitors with limited bandwidth
ULink is the U's wireless network for Internet of Things (IoT) devices
Eduroam gives students, faculty, and staff to secure internet connectivity across campus and when visiting participating institutions

Are you a good Wi-Fi citizen?

It may not be obvious at first, but what you do can affect Wi-Fi performance for those around you. Setting up your own wireless hot spot or router will create connectivity issues for those around you. Good etiquette is necessary for everyone to get the connection they need!

Topics include:

Choose your connection wisely
Wired connections have benefits
Stop sending mixed signals

Tips & resources

Telecommuting tips

Compared to working on campus, telecommuting can present different information security risks, especially when it comes to network security, data storage, and physical security. By following these information security best practices, you can help protect yourself and the university from cyberthreats.

Cloudpath detected as a virus

Virus detection software may identify Cloudpath (onboard.utah.edu) as a virus. If this happens, users may have to update their virus definitions and security content.

Cloudpath is the certificate security software integrated with onboard.utah.edu.

TOP SERVICES

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HELPFUL LINKS

UOFU IT NEWS

UIT: Node 4
ITS: Hardwired (authentication required)

University Information Technology (UIT)

RECENT NEWS MORE NETWORK NEWS

Network POC database is moving to ServiceNow

Solving a cabling conundrum in the West Village

Quick on The Draw: UIT sets up Wi-Fi on tight schedule

WI-FI GUIDES