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Network News: Hardware upgrades make everything old new again

Wi-Fi photo illustration

New network devices regularly come online, and old ones exceed their manufacturer-recommended end of life. Life cycle-driven upgrades are critical to the stability, redundancy, and security of the U’s wireless networks.

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AnyConnect VPN will be retired on May 12

Palo Alto GlobalProtect logo

Cisco AnyConnect virtual private network (VPN) infrastructure will be retired on May 12, 2022. University of Utah and University of Utah Health VPN users must install and start to use the Palo Alto GlobalProtect VPN client before this date.

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Digital security tip: Secure your home network

The ISO recommends that users improve their home network security.

This holiday season, the Information Security Office recommends that members of the university community take a few minutes to improve the security of their home networks — especially if someone in their household receives a new tech device as a gift.

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Please state your U affiliation in inbound calls, voicemail greetings

New FCC rules help block robocallers.

When answering calls to your university phone number, please identify your affiliation with the University of Utah or University of Utah Health. Similarly, when recording voicemail greetings, please identify your U affiliation in the message.

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Using remote access, and the U's new VPN, responsibly

Remote access

Rule 4-004H: Remote Access outlines the requirements and responsibilities that U students, faculty, staff, and affiliates should follow to properly protect the university’s IT resources when connecting off-site to the U’s network for school or work purposes.

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VPN users must use GlobalProtect by the end of 2021

Palo Alto GlobalProtect VPN logo

By next year, all VPN users are expected to switch to GlobalProtect, which will become the central VPN service for all University of Utah and University of Utah Health staff, faculty, students, and affiliates.

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UGuest wireless network to require access code

Person looks down at their smartphone in this decorative image.

An SMS (text message)-capable phone and access code will soon be required to connect to UGuest, which provides visitors to the University of Utah and University of Utah Health with basic, unencrypted wireless internet access.

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Life-cycle refreshes are critical to connectivity

Network equipment

Though new wireless access points get a lot of attention, approximately 57 percent of network projects tracked in the 2021 calendar year are actually hardware and software life-cycle upgrades.

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Outdoor Wi-Fi access on campus expanded

A University of Utah student uses his smartphone outside

The CARES Act opened new possibilities for connectivity outside at the U — funding 118 new Wi-Fi access points in outdoor spaces and bringing the U's total number of APs from 8,910 to 12,263.

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Last Updated: 4/11/22