New dates have been announced for Information Technology Infrastructure Library (ITIL) training. Visit http://itil.it.utah.edu for a full course schedule and more information about the program.
Each three-day course gives participants a practical understanding of IT Service Management (ITSM) best practices in preparation for the ITIL Foundation in Service Management exam. ITIL lifecycle stages, processes, functions, and activities will be covered through lecture, discussions, and case study exercises. Classes will be held in the Downtown Data Center conference room, generally from 8:00 a.m. - 5:00 p.m. each day.
The cost is $480 per student, and covers all training materials and the exam. Please note that UIT units must pay for ITIL training for their own staff members. Before registering, employees should check with their managers to ensure that staff development funds for this training are available.
If you have any questions, or would like to register, please email ITSM Process Manager Craig Bennion [firstname.lastname@example.org]. If you're registering please indicate the dates that you plan to attend.