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Enhanced Duo 2FA process for Microsoft services starts on August 5

Additional verification step during the Duo process.

Starting Tuesday, August 5, 2025, all University of Utah users must complete an additional verification step during the Duo 2FA process when signing into Microsoft services. The U’s Information Security Office (ISO) will roll out the change on an ongoing basis.

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Sr. Middleware Systems Administrator Jon Ross retires after 37 years

Jon Ross.

If UIT had a hall of fame, Chief Technology Officer Jim Livingston said Jon Ross would “definitely be enshrined there.” Livingston delivered his remarks on July 22 at a retirement reception honoring Ross' 37 years of service to the university.

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ITIL 4 Foundations classes return in August

A woman sits in front of a laptop computer and waves to fellow participants in an online meeting.

The next 2025 ITIL 4 Foundations class takes place on August 7-8, 2025. ITIL 4 Foundations classes give attendees a practical understanding of the Information Technology Infrastructure Library (ITIL) at the foundation level, in preparation for the ITIL Foundation in Service Management exam.

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IT governance roundup

IT Governance

No IT governance groups met in July. The Enterprise Web Advisory Council next meets on August 14; the Teaching and Learning Portfolio meets again on August 19; the Architecture and New Technology Committee reconvenes on April 21; and the Strategic Information Technology Committee gets back to business on May 13.

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Downtown Data Center tour recap

Data Center Manager Chris Pedersen, center, leads a tour of the Downtown Data Center on June 18, 2025.

On June 18, 2025, about 40 UIT employees received a guided tour of the impressive operations inside the unassuming building that houses the University of Utah’s Downtown Data Center.

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Last Updated: 4/11/22