This month we're introducing a new feature article for Node 4: UIT Leadership Spotlight. Each month, we'll interview a member of the UIT Leadership team and post a lightly edited version of the questions and answers here.
February
The University of Utah is making its Domain Name System (DNS) service more robust with a technology called Anycast. The Anycast Internet Protocol (IP) address 172.20.120.20 is available for U organizations to use.
UIT staff recognized for their excellent work.
The speed and ease with which someone can find an answer is key to good customer service, and what Google is for random questions, UIT's Knowledge Base is for questions about the University of Utah's central IT resources.
Dates have been announced for upcoming ITIL Foundations classes. Each three-day course gives participants a practical understanding of IT Service Management (ITSM) best practices, in preparation for the ITIL Foundation in Service Management exam.
Node 4
Our monthly newsletter includes news from UIT and other campus/ University of Utah Health IT organizations, features about UIT employees, IT governance news, and various announcements and updates.