Cisco email encryption service upgrade will improve user experience

On Friday, October 14, 2022, the University of Utah will upgrade the Cisco Secure Email Encryption Service (CSEES, formerly Cisco Registered Envelope Service) to make it easier to access encrypted emails. After the change, email recipients will no longer need to create a CSEES account to access encrypted emails and attachments.

The process for sending encrypted email will not change. To send an encrypted message via Outlook (UMail accounts), please include “PHI,” “[encrypt],” or “[secure]” in the subject line (brackets must be included).

Per the U’s Data Classification and Encryption Rule (4-004C), all email containing sensitive and/or restricted data must be encrypted to protect confidential information from access by unauthorized users.

Restricted data includes but is not limited to personally identifiable information (PII), protected health information (PHI), and payment card industry (PCI) data. Sensitive data includes but is not limited to intellectual property, contracts, and employee and student information.

For more information about sending and opening encrypted emails, please visit this IT Knowledge Base article.

If you have questions, your local IT support staff may be able to assist, or you may contact your respective help desk: UIT Help Desk (801-581-4000) or ITS Service Desk (801-587-6000). 

 

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