New ITIL 4 Foundations classes announced
ITIL 4 Foundations' participants will learn that the service value system comprises five parts that interact with each other and external stakeholders to co-create value. (Copyright AXELOS Limited 2019. All rights reserved.)
Take your IT professional development to the next level in 2023 by enrolling in an ITIL 4 Foundations class, taught by University of Utah instructors.
Newly added dates are:
- Thursday-Friday, July 13-14
- Thursday-Friday, August 10-11
- Thursday-Friday, September 14-15
- Thursday-Friday, October 19-20
- Thursday-Friday, November 16-17
- Thursday-Friday, December 14-15
ITIL 4 Foundations classes, which remain virtual, give attendees a practical understanding of the Information Technology Infrastructure Library (ITIL) at the foundation level, in preparation for the ITIL Foundation in Service Management exam. The two-day course will cover Service Management, ITIL Guiding Principles, the Four Dimensions of Service Management, the Service Value System, and Service Management best practices through lecture, discussions, and case study exercises.
The course costs $587 per university employee and covers all training materials and the exam. University Information Technology (UIT) and Information Technology Services (ITS) units must pay for ITIL training for their staff members, so before registering, please check with your manager to ensure that staff development funds are available. The cost for non-university participants remains $1,595. Class size is limited to 15 or fewer students.
Visit http://itil.it.utah.edu for more information. Email ITSM Process Manager Craig Bennion, one of the course instructors, at craig.bennion@utah.edu to register or if you have any questions.
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