ITIL 4 Foundations classes to return in August
ITIL 4 Foundations participants will learn that the service value system comprises five parts that interact with each other and external stakeholders to co-create value. (Copyright AXELOS Limited 2019. All rights reserved.)
Registration has opened for fall 2024 ITIL 4 Foundations classes, taught by University of Utah instructors.
Dates include:
- Thursday-Friday, August 8-9
- Thursday-Friday, September 19-20
- Thursday-Friday, October 17-18
- Thursday-Friday, November 14-15
- Thursday-Friday, December 12-13
No classes will be held in July.
ITIL 4 Foundations classes give attendees a practical understanding of the Information Technology Infrastructure Library (ITIL) at the foundation level, in preparation for the ITIL Foundation in Service Management exam. The two-day online course covers ITIL Guiding Principles, the Four Dimensions of Service Management, the Service Value System, and Service Management best practices through lectures, discussions, and case study exercises.
The course costs $481 per university employee and covers all training materials and the exam. University Information Technology (UIT) and Information Technology Services (ITS) units must pay for ITIL training for their staff members, so before registering, please check with your manager to ensure that staff development funds are available. The cost for non-university participants is $1,595. Class size is limited to 15 or fewer students.
Visit http://itil.it.utah.edu for more information. Email ITSM Process Manager Craig Bennion, one of the course instructors, at craig.bennion@utah.edu to register or if you have any questions.
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