Jacoby's new role blends her background in communication and user experience with technology and leadership, which she defines as continuous learning and shared growth.
2025
Since the September 2025 launch of its unified application and document portal, developed by UIT’s Customer Relationship Management team, ELI has had a 265% increase in applications started compared to the previous 12 weeks, with a 62% increase in application completion.
At its annual fall Web Editor Summit, the Web Support & Usability team imparted some “golden nuggets” gleaned at a recent conference, discussed AI for content management, and urged web administrators to avoid “user experience blindness.”
From a pet-friendly fundraiser to a uniquely decorated donation for an auction, UIT’s Web Support & Usability team is finding ways to grieve and honor student employee Maxwell William Rodgers, who was killed last November.
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Our monthly newsletter includes news from UIT and other campus/ University of Utah Health IT organizations, features about UIT employees, IT governance news, and various announcements and updates.