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PMO Corner: Why the U is swapping copper phone lines for Avaya and Teams

Photo illustration of a Microsoft Teams user calling someone in their organization using the application’s “Calls” tab.

UIT is about halfway through a major modernization effort to retire the university’s remaining Centrex phone systems and migrate thousands of copper-based lines to modern voice platforms, including Microsoft Teams for campus and Avaya for hospitals and clinics.

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IT governance roundup

IT Governance

The Architecture and New Technology Committee, Strategic Information Technology Committee, and Teaching and Learning Portfolio met in January.

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New ELI student application increases admissions

From left: Izzy Solvang, Carrie Felton, Arainna Forth, Mythri Mani, and Barb Iannucci.

Since the September 2025 launch of its unified application and document portal, developed by UIT’s Customer Relationship Management team, ELI has had a 265% increase in applications started compared to the previous 12 weeks, with a 62% increase in application completion.

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U students lead the conversation at inaugural AI symposium

Tony Sams, Jeb Dean, Logan Bogesvang, Diya Mandot, Nicholas Pardon, and Dr. Sneha Kasera.

UIT’s Digital Learning Technologies hosted a student-led symposium on artificial intelligence, bringing together U of U students, faculty, and staff, peers, and industry leaders for a full day of discussions, presentations, and networking.

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Most viewed: Node 4's top 10 articles of 2025

Clockwise from top, Matt Schroeder, Veronica Savage, axe Monitor webpage, Utah 360 app, and Devaki Murch's identity papers.

Of 120 articles, campus vignettes, IT security tips, updates, and reminders, readers gravitated toward articles about new and upgraded services and features about UIT employees and teams.

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Last Updated: 4/11/22