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AnyConnect VPN will be retired on May 12

Do you need a VPN?

The U’s VPN service is recommended when accessing local/departmental file shares or applications.

VPN is intended for university purposes and is not required to connect to many of the U’s online resources (e.g., UMail, Canvas, and Campus Information Services), that are accessible with an internet connection. When you do not require a VPN, please disconnect from the GlobalProtect client.

Cisco AnyConnect virtual private network (VPN) infrastructure will be retired on Thursday, May 12, 2022.

To continue to use the universitys VPN service, University of Utah and University of Utah Health VPN users must install and start to use the Palo Alto GlobalProtect VPN client before this date.

The change impacts most VPN users at the U of U and U of U Health, but excludes non-RADIUS server realm users. RADIUS is a network protocol designed to authenticate remote users to a dial-in access server.

Remaining AnyConnect users will be contacted directly about the VPN cutoff date in April 2022. If you use AnyConnect as your VPN client, please visit this IT Knowledge Base article for GlobalProtect installation instructions. Local IT staff support may be required to install the client on devices owned or managed by the university.

If you have questions, your local IT support staff may be able to assist, or you may contact your respective help desk: UIT Help Desk (801-581-4000, option 1) or ITS Service Desk (801-587-6000). Alternately, submit an IT service request online (login required), selecting UIT-NCI-Network Operations (NOC) in the assignment group field.

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Last Updated: 4/11/22