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Process Team guides U partners through organizational change

An easel pad of white paper covered in sticky notes stands to the left of a group of people sitting at a table.

The UIT Strategic Planning and Process Team, which provides strategic planning, process alignment, organizational design, and organizational change management services, uses Strategy 2030 “as a north star” for facilitated discussions with U organizations.

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UIT, 9 U orgs celebrate cybersecurity toolset implementation

A security lock is superimposed over an aerial view of the University of Utah campus.

Nine university organizations recently marked a major milestone — implementing a suite of IT security tools required by the University of Utah Cybersecurity Program. One celebratory event was held at Red Butte Garden & Arboretum’s Rose House and the other was hosted in Rice-Eccles Stadium’s Ken Garff University Club.

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IT governance roundup

IT Governance

The Enterprise Web Advisory Council (EWAC) met on August 14 and the Teaching and Learning Portfolio (TLP) met on August 19. EWAC next meets on October 9 and TLP gets underway again on September 16. The Strategic Information Technology Committee (SITC) returns on September 9 and the Architecture and New Technology Committee (ANTC) reconvenes on September 22.

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Enhanced Duo 2FA process for Microsoft services starts on August 5

Additional verification step during the Duo process.

Starting Tuesday, August 5, 2025, all University of Utah users must complete an additional verification step during the Duo 2FA process when signing into Microsoft services. The U’s Information Security Office (ISO) will roll out the change on an ongoing basis.

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ITSM Process Manager Craig Bennion retires after 44 years

Craig Bennion

If you’ve taken an ITIL Foundations course through the University of Utah in the past 20 years, chances are Craig Bennion taught it. The IT Service Management (ITSM) process manager recently retired after serving the U for 44 years.

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Last Updated: 2/20/26