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Jacoby's new role blends her background in communication and user experience with technology and leadership, which she defines as continuous learning and shared growth.

Since the September 2025 launch of its unified application and document portal, developed by UIT’s Customer Relationship Management team, ELI has had a 265% increase in applications started compared to the previous 12 weeks, with a 62% increase in application completion.

At its annual fall Web Editor Summit, the Web Support & Usability team imparted some “golden nuggets” gleaned at a recent conference, discussed AI for content management, and urged web administrators to avoid “user experience blindness.”

From a pet-friendly fundraiser to a uniquely decorated donation for an auction, UIT’s Web Support & Usability team is finding ways to grieve and honor student employee Maxwell William Rodgers, who was killed last November.

The U’s Financial Wellness Center helps students make smart, informed decisions about their money. UIT's Constituent Relationship Management (CRM) Team recently revamped the online portal that students use to schedule meetings with peer mentors or accredited financial counselors.

The team’s annual fall summit provides an opportunity to introduce its staff, highlight its services, discuss recent updates, and ensure its customers are successful.

UIT’s GIS Team handles core geographic information system (GIS) development, system administration, and support for the U.

The addition of a search function — a popular feature request — was just the beginning of a major overhaul of the University of Utah app that connects users to campus resources on the go.

UIT is proud to unveil ai.utah.edu, a website dedicated to artificial intelligence-related resources and initiatives at the University of Utah. The website is part of a broader effort to find common ground on how generative AI tools should and shouldn’t be used for learning and work.

While using an external provider for websites with no sensitive data isn’t against university policy, those services often do not meet the university’s accessibility, branding, and IT security standards, potentially affecting the U’s reputation and safety.