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IT governance roundup

IT Governance

The Enterprise Web Advisory Council (EWAC) met on August 14 and the Teaching and Learning Portfolio (TLP) met on August 19. EWAC next meets on October 9 and TLP gets underway again on September 16. The Strategic Information Technology Committee (SITC) returns on September 9 and the Architecture and New Technology Committee (ANTC) reconvenes on September 22.

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Enhanced Duo 2FA process for Microsoft services starts on August 5

Additional verification step during the Duo process.

Starting Tuesday, August 5, 2025, all University of Utah users must complete an additional verification step during the Duo 2FA process when signing into Microsoft services. The U’s Information Security Office (ISO) will roll out the change on an ongoing basis.

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ITSM Process Manager Craig Bennion retires after 44 years

Craig Bennion

If you’ve taken an ITIL Foundations course through the University of Utah in the past 20 years, chances are Craig Bennion taught it. The IT Service Management (ITSM) process manager recently retired after serving the U for 44 years.

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Sr. Middleware Systems Administrator Jon Ross retires after 37 years

Jon Ross.

If UIT had a hall of fame, Chief Technology Officer Jim Livingston said Jon Ross would “definitely be enshrined there.” Livingston delivered his remarks on July 22 at a retirement reception honoring Ross' 37 years of service to the university.

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ITIL 4 Foundations classes return in August

A woman sits in front of a laptop computer and waves to fellow participants in an online meeting.

The next 2025 ITIL 4 Foundations class takes place on August 7-8, 2025. ITIL 4 Foundations classes give attendees a practical understanding of the Information Technology Infrastructure Library (ITIL) at the foundation level, in preparation for the ITIL Foundation in Service Management exam.

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IT governance roundup

IT Governance

No IT governance groups met in July. The Enterprise Web Advisory Council next meets on August 14; the Teaching and Learning Portfolio meets again on August 19; the Strategic Information Technology Committee gets back to business on September 9. and the Architecture and New Technology Committee reconvenes on September 22.

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Last Updated: 2/20/26