IT governance roundup

Enterprise Web Advisory Council (EWAC)

April 27 •Agenda | Summary

• Barb Iannucci, associate director for USS Content Management and Usability, presented an update on the U's transition to the Google Custom Search Engine (GCSE) for institutional web search services.
• Nathan Tanner, director of marketing & sales for University of Utah Health's Interactive Marketing & Web team, informed the committee that his organization has made an official selection for U of U Health's content management system (CMS) search engine platform.
• The group discussed a template for the CMS needs of web groups on campus. The committee is steering an audit to better determine what webpages, audiences, and website/content owners exist on campus.
• The next EWAC meeting will be held on Friday, August, 24, 2018 from 9:00 a.m. to 10:30 a.m. in the Dumke Conference Room, Eccles Broadcast Center.

Strategic Information Technology Committee (SITC)

May 15 •Agenda | Summary

• Chair Amy Wildermuth led a discussion on the current IT governance voting structure, noting an uptick in attendance since the meeting relocated from Eccles Broadcast Center to the Park Building. The committee voted to continue the current voting model an additional year.
• Mike Ekstrom, director of UIT Network and Communications Infrastructure, updated the committee on the U's efforts to restrict Simple Mail Transfer Protocol (SMTP) emails, which malicious campaigns are known to compromise. Ekstrom proposed a new method for SMTP mail system exchange on the internet that includes blocking to/from SMTP port 25 traffic at campus border firewalls. Administrators of servers/clients using SMTP port 25 to send/receive email are being contacted and asked to switch to "smtp.utah.edu" prior to the change on 9/5/18. Note: The target date was chosen after the SITC meeting.
• Chief Information Officer Steve Hess proposed the formation of an ad-hoc group to explore the need for a customer relationship management (CRM) strategy at the U. The committee voted to move forward with a subcommittee to look strategically at CRM use on campus.
• Deputy CIO Ken Pink shared the draft of an enterprise software policy intended to increase transparency around purchases and delivered functionality. The committee endorsed the concept and approved creation of the policy.
• Chief Information Security Officer Randy Arvay discussed risk at the U generally and related to technology deployments. The committee recommended the creation of a subcommittee to look more closely at risk management at the U. Arvay gave an overview of the General Data Protection Regulation (GDPR), and the committee voted to designate him as the U's Data Protection Officer (DPO) as required under the new EU-based regulation.
• The next SITC meeting will be held on Tuesday, July 17, 2018 from 1:00 p.m. to 2:45 p.m. in the Winder Boardroom, Park Building.

Teaching and Learning Portfolio (TLP)

June 20 •Agenda

• Paul Burrows, TLT information architect, gave an update on the Learning Spaces funding cycle and final award recommendations.
• Nathan Sanders, TLT course development instructional designer and manager, discussed a pilot program for Pathbrite ePortfolios, noting changes to its interface design and workflow. A slate of new features will go live to a broader pilot group in fall 2018, with full campus-wide release on track for spring 2019.
• Adam Stewart, TLT associate director of operations, gave an update on Interactive Video Conferencing (IVC) use at the U. The university's Graduate Center at St. George has been scheduling IVC on campus, but is planning to end support of IVC connections outside of St. George. TLT is in the process of moving IVC support to a self-service model based on alternate platforms like Zoom and Skype for Business. If prescheduling is needed for existing legacy IVC classrooms, department IT staff must obtain access and training on Utah Education and Telehealth Network's IVC management system. The committee discussed seeking further input from faculty, and Stewart will begin communicating about the change through various channels, seeking input from other IT governance groups.
• Jay Jordan, chair of the Department of Writing and Rhetoric Studies, shared his experience using the Top Hat software suite. The committee will continue assessing Top Hat use cases in the classroom to determine enterprise funding potential, and report back on faculty usage.
• The next TLP meeting will be held on Wednesday, August 22, 2018 from 12:00 p.m. to 1:30 p.m. in MLIB 5201, Marriott Library.

Architecture and New Technology Committee (ANTC)

• There were no ANTC meetings in May or June. The next ANTC meeting is tentatively scheduled for Monday, July 23, 2018 from 10:00 a.m. to 12:00 p.m. in the Dumke Conference Room, Eccles Broadcast Center.