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Upcoming ITIL Foundations classes will be offered online

New dates have been announced for upcoming ITIL Foundations classes:

  • March 11-12, 2021
  • April 8-9, 2021
  • May 13-14, 2021
  • June 17-18, 2021

The online classes will give attendees a practical understanding of IT Service Management (ITSM) best practices, in preparation for the ITIL Foundation in Service Management exam. ITIL lifecycle stages, processes, functions, and activities will be covered with lecture, discussions, and case study exercises.

The cost is $480 per university employee and covers all training materials and the exam. UIT units must pay for ITIL training for their own staff members, so before registering, please check with your manager to ensure that staff development funds are available. The cost for non-university attendees is $1,595. Class sizes are limited to 15 or fewer students. 

Visit for more information. Email ITSM Process Manager Craig Bennion at to register, or if you have any questions.

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Last Updated: 4/11/22