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New dates for ITIL 4 Foundations classes announced

Take your IT professional development to the next level in 2022 by enrolling in an ITIL 4 Foundations class, offered (or taught) by University of Utah instructors.

In ITIL classes, participants will learn that the service value system comprises five parts that interact with each other and external stakeholders to co-create value. (Copyright AXELOS Limited 2019. All rights reserved.)

In ITIL classes, participants will learn that the service value system comprises five parts that interact with each other and external stakeholders to co-create value. (Copyright AXELOS Limited 2019. All rights reserved.)

The dates are:

  • Thursday-Friday, January 13-14
  • Thursday-Friday, February 10-11
  • Thursday-Friday, March 17-18
  • Thursday-Friday, April 14-15
  • Thursday-Friday, May 19-20
  • Thursday-Friday, June 16-17

ITIL 4 Foundations classes, which remain virtual for now, give attendees a practical understanding of the Information Technology Infrastructure Library (ITIL) at the foundation level, in preparation for the ITIL Foundation in Service Management exam. The two-day course will cover Service Management, ITIL Guiding Principles, the Four Dimensions of Service Management, the Service Value System, and Service Management best practices through lecture, discussions, and case study exercises.

The course costs $425 per university employee,  and covers all training materials and the exam. UIT and ITS units must pay for ITIL training for their staff members, so before registering, please check with your manager to ensure that staff development funds are available. The cost for non-university employees remains $1,595. Class size is limited to 15 or fewer students.

Visit http://itil.it.utah.edu for more information. Email ITSM Process Manager Craig Bennion, one of the course instructors, at craig.bennion@utah.edu to register or if you have any questions.

 

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Last Updated: 12/15/21