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The two-day online course covers ITIL Guiding Principles, the Four Dimensions of Service Management, the Service Value System, and Service Management best practices through lectures, discussions, and case study exercises.

The Smells Like Team Spirit Committee wrapped its 2025 fall festivities with a Halloween celebration and trivia event for University Support Services (USS), Partner Relations, Project Management Office (PMO), Strategic Communication, and Strategic Planning and Process Team employees.

There were no IT governance meetings in December. The Strategic Information Technology Committee (SITC) next meets on January 13, the Teaching and Learning Portfolio (TLP) returns on January 20, the Architecture and New Technology Committee (ANTC) reconvenes on January 26, and the Enterprise Web Advisory Council (EWAC) gathers again on February 12.

UIT staff recognized for their excellent work.

McGee, who recently returned to the university, enjoys working closely with his team to help boost their skills, morale, and success.

Though UIT’s role will be more limited than in the past, its efforts are integral to the success of a long-term, $155 million student housing initiative underway south of Kahlert Village. The new residential complex is expected to open in fall 2026.

Unexpected text message? A few seconds of caution can save you from identity theft or financial loss.

As previously announced, Ken Pink, the University of Utah’s deputy chief information officer since 2015, will retire on October 31, 2025. Chief Information Officer Steve Hess has announced a series of organizational changes related to Pink’s retirement.

CIO Steve Hess, who will retire in 2026, hosted his last UIT All-Hands Meeting on October 8. The annual meeting gives Hess an opportunity to share organizational updates and the strategic direction of UIT and university at large, and concluded with the presentation of the Kevin Taylor Memorial Service Award.

In recent months, the Smells Like Team Spirit Committee has sponsored a breakfast, lunch, ice cream and trivia social, walking challenge, and initiative to honor a former student intern and highlight kindhearted employees.