Top IT resources for U students, faculty, and staff

As the University of Utah kicks off fall semester this week, campus is once again teeming with activity — a much welcome sight compared to last year. Whether you are a new or returning student, faculty member, or staff member, these five IT resources/services will prepare you for the year ahead and set you up for success.

IT Knowledge Base

Do you have an IT question? Search the IT Knowledge Base! The database contains help guides on — from applications, email, and websites to wired/wireless networks and other IT infrastructure. Top articles include:

• About UMail (with setup instructions)
• UConnect wireless access
• Using a virtual private network (VPN) to remotely access the U network

• Migration from Skype for Business to Microsoft Teams

• Reset or change uNID password
• Xfinity on Campus - University Television (UTV)

Software

Through the Office of Software Licensing, students, faculty, and staff can get the software they need without breaking the bank. In fact, the U provides access to a number of no-cost or low-cost software products. Popular options include:

• Microsoft Office 365 (e.g., Word, PowerPoint, Excel, Teams)
• Adobe Creative Cloud (e.g., Photoshop, InDesign, Illustrator, Acrobat)
• Zoom Pro
• Box cloud collaboration and storage
• MATLAB, Simulink, and 100+ companion products
• LabArchives, a cloud-based electronic lab notebook (ELN)
• DocuSign
• Qualtrics

Additionally, graduate and professional students have access to Grammarly Premium free of charge, thanks to a licensing agreement by the Graduate School.

MobileU

With MobileU, students can connect to campus on the go. The official mobile app of the University of Utah provides a convenient way to navigate student life, helping students find their way around campus, stay up to date on news and events, and access information about useful academic and technology resources. Although the app is geared toward students, staff will also find relevant information and links. Features include:

• My Class Map (beta)
• Canvas
• Shuttle tracker
• Arts Pass
• Scholarships and financial aid
• Health and wellness resources

Tech equipment checkouts

Through Marriott Library, U students can check out various technology/devices for a limited amount of time. Pickup and home delivery is available. Available equipment includes:

• Laptops and tablets
• Mobile hot spots
• Calculators
• Cameras
• Graphics tablets
• Virtual reality headsets and controllers

Faculty and staff can reach out to Teaching & Learning Technologies to check out or receive support for audio-visual equipment for use on campus.

IT security tools

Fact: We’re all susceptible to cyberattacks. U community members, however, can take advantage of university resources to better protect their data and devices. Resources include:

• Duo Security — The two-factor authentication app can be used to add a layer of security to your U accounts, including Campus Information Services, UMail, Box, etc.
• Password tester — Find out if your password meets the U’s requirements
• Software — Low-cost and free security essentials, including ESET Endpoint Security, Ad-Aware, Intego ContentBarrier and VirusBarrier, and Spybot
• Virtual private networks (VPNs) — Secure, remote access to the campus network
• eduroam — Secure internet access at partner institutions
• Information Security Office — Cybersecurity training, guides, news, policies, and tips

 

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