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After spending time around the Network Services team as a UTV technical assistant, the electrical engineering major wanted to get involved with the Network Operations Center. He says he's proud to keep the U network up and running.

UIT Staff Snapshots is a new, bite-size, semi-regular series featuring interesting tidbits about UIT employees. This month, meet Jan Lovett and Chris Moore — two of the voices behind some of the U's automated messages.

Cindy Hanson, executive secretary in UIT's Teaching & Learning Technologies (TLT), was recently featured in a Deseret News article for serving 25 years as a volunteer at the Utah Arts Festival (UAF).

Besides working with smart, creative people, the digital product design major enjoys the human element of usability testing, which helps improve the student user experience.

The computer science major says troubleshooting user-submitted network issues can be challenging when all the necessary information isn't immediately available. Finding solutions, however, is usually easier.

The systems administrator currently teaches religious studies and Quaranic Arabic at the Khadeeja Islamic Center but hopes the mosque one day will have a functional learning lab where young people can learn basic computer skills.

In the This Week @theU series article, the computational scientist discusses the benefits of commuting by bicycle to the university.

The computer science and applied mathematics major loves the flexibility of her position - from prioritizing her schedule to picking up side projects with other teams.

The systems administrator, who grew up in China and briefly studied in Germany, credits his engineering background for his ability to quickly troubleshoot problems - at work and home.

Computer science major hones her skills in programming, network research, CHPC website maintenance, user communication, and information sharing.